Thanks a lot for the well-thought out reply :)
Yeah, you're right in that IT is an enormous field. Saying I'd like to grow in IT can be broad!Some of what I'll be doing is pulling backups from server computers ,installation of security patches and software updates, performing backups on end-user and critical computers, computer hardware break/fix, software break/fix, phone support and email support to users, calling vendors for 3rd party apps, new PC and VOIP phone deployment, troubleshooting printers/copiers/scanners/fax. Also, migrating from desktops to more virtual machines.
That's kinda it in a nutshell. A lot of my training of course is going to come from my job and my boss has said as much. So I'm not overly concerned, but I wanted some videos/practice/tutorials/literature I could read/watch to keep my skills sharp.
Does that help clarify it a bit?
Mostly Windows 2008 Dell Servers. I'm not 100% sure on the actual servers themselves, bu that's the OS we're dealing with.
I don't have any certifications currently. I'm studying for the A+, which is a nice general cert to have. I'd also like to do some desktop cert studying as well (just in general).
Mostly Windows 7 PC's w/ a fair portion of XP Pro machines. HP, Samsung, and Dell printers.
You're awesome Chris. Thank you SO much :)