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Ask lifesaver Your Own Question

lifesaver, Computer Software Engineer
Category: Computer
Satisfied Customers: 5962
Experience:  Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.
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Receiving a "this application has requested the runtime to

Customer Question

Receiving a "this application has requested the runtime to terminate it in an unusual way"

difficulty getting on the IEE

system hangs up

Help, Thank you for your attention
[email protected]
Submitted: 3 years ago.
Category: Computer
Expert:  lifesaver replied 3 years ago.
Hi ,
Welcome to

Please answer the following questions

When did this problem start?
WHich version of internet explorer are you using?
Customer: replied 3 years ago.

problem started recently.

Internet explorer 7

Expert:  lifesaver replied 3 years ago.
The issue that you have mentioned can be caused due to various reasons, however the most probable cause is:
1. Unwanted toolbars
2. Temporary files and cookies.

Please follow the steps as mentioned below:

To run Internet Explorer without add-ons, first go to Start > Run, type iexplore –extoff and press Enter.

Internet explorer will now start without the add-ons.

Alternatively, you can find the shortcut of Internet Explorer (No Add-ons) in start menu.

Navigate to Start > All Programs > Accessories > System Tools > Internet Explorer(No Addons)

Let me know if internet explorer open fine in no addon mode.
Customer: replied 3 years ago.
Expert:  lifesaver replied 3 years ago.

Please try to reset Internet explorer. CLick start. in search type inetcpl.cpl and press enter.

Go to internet options and click reset IE.

Then launch Ie and see if it is fine.

If it still doesn't work try installing firefox web browser

Let me know if firefox also gives the same isssue. Then it is definitely an infection or corrupt runtime.

Keep me posted.
Customer: replied 3 years ago.

please be informed that suggested worked.


had a local repair Technician run a complete check and after several hours everything is working fine. I might add there was no virus detected.


Robert Schmaltz