Hello. My name is XXXXX XXXXX I will be assisting you today
please tell me the problem you are facing with your laptop.
what is the model number of the laptop
Hi there, sorry but I requested D. Sandlin as he is familiar with my issue.
he is offline now do you want me to message him
whatever you think is the best way coz when I signed on and requested urgent reply the site stated he is online, and that he would respond so I waited about 15 minutes.
should I just cancel?
if you want D. Sandlin specifically then i can send a message you have requested him he will get back to you when he is online.
and if you want then i can help you now
any idea as to when he will be online so that I can manage my time too please?
i have no idea about the time when he will be online sir.
ok then I will just cancel, sorry no offense to you but the site just gave me incorrect info and wasted half hour of my time. take care & bye.