Dear User, many thanks for using our Service on JustAnswer.At first you should perform a run with Check Disk.Please push the Windows Button + R to get the Commandline and enter cmdIn the black windows please enter this comand:chkdsk c: /r then push "Enter". (Remark: between c: and / you must enter a space!) TheSystempartition will be checked and repaired.Notmally this expects the PC to be restarted. If this request shows, please enter j and press Enter. best regards
how do I get bck to c: I see directories
you can switch bach with the command:cd..
this goes one step back each time you use it
so you may put in the chkdsk command
if you like you may copy it right from this thread
done now I need to restart?
ok can I get back to you if not fixed?
If the error message keeps coming please post the exact model of your HD
where do I find that
and yes, of course you may com backby the way, did the checkdisk run report something like "xx sectors repaired" ?
n did not retrt yet
will restart now
as you run win 7, you may retrieve the info about your harddisk inside windows explorer.Just rightclick your c: -drive and choose Properties from the contextmenu.
This should tell you anything like type, vendor and size