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Marco
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I need help configuing a modem to a router then to a switch

Resolved Question:

I need help configuing a modem to a router then to a switch then to a server to another switch and out to 3 computers
Submitted: 1 year ago.
Category: Computer
Expert:  Marco replied 1 year ago.

businesslegions :

Hi there,

businesslegions :

My name is XXXXX XXXXX I'll be assisting you with this issue.

businesslegions :

PLEASE NOTE: If this chat is idle for 5 minutes (no messages received by either party) it times out. If you do login to this chat and it appears I'm offline, please leave me a message here and I'll connect as soon as I can.

businesslegions :

Can you please tell me the model of the modem router and switch. The switch may not need to be configured.

JACUSTOMER-f95q47bl- :

Thank you. My Modem is a Cisco Cable modem with built in router. My Router is a Dlink DIR 615 And both of my switches are DLink

businesslegions :

Ok

businesslegions :

so what do you need to configure specifically? is it brand new?

JACUSTOMER-f95q47bl- :

I will try and submit a schematic of my current setup

businesslegions :

ok

JACUSTOMER-f95q47bl- :

sorry can't do it so I will explain

businesslegions :

is it confidential? you can upload it to wikisend.com

JACUSTOMER-f95q47bl- :

1st Cable in to Modem then out to switch 1 then to separate computer, Also from switch one cable to switch 2 then to server. Out from switch 2 to other computers

businesslegions :

ok why do you have seperate switches?

JACUSTOMER-f95q47bl- :

To accomidate for distance Cables are not long enough

businesslegions :

i see ok

JACUSTOMER-f95q47bl- :

I have tried to connect router to switch 1 but I had a conflict as both the modem and router have the same default gateway IP of 192.168.0.1

JACUSTOMER-f95q47bl- :

tried to change IP on Router and tried to disable DHCP but it didn't work

businesslegions :

what is the ip address of the router and the modem?

JACUSTOMER-f95q47bl- :

Not sure of the router. Modem is 70.72.33.93

JACUSTOMER-f95q47bl- :

I think the router stays constant at 192.168.0.1

businesslegions :

ok

businesslegions :

both devices have a different IPaddress

JACUSTOMER-f95q47bl- :

I think so

businesslegions :

so how do you know there is a conflict?

JACUSTOMER-f95q47bl- :

No internet when both are hooked up

JACUSTOMER-f95q47bl- :

Perhaps I am setting it up wrong

JACUSTOMER-f95q47bl- :

Router shows no internet

businesslegions :

how are you checking that?

JACUSTOMER-f95q47bl- :

When I go into setting page on router, sometime I can't even get in

businesslegions :

do you have a computer that directly connects to the router?

JACUSTOMER-f95q47bl- :

no. I tried that also and it worked fine

businesslegions :

ok

JACUSTOMER-f95q47bl- :

used router as switch

businesslegions :

so that worked perfectly?

JACUSTOMER-f95q47bl- :

yes

businesslegions :

ok now you connected a switch to it

businesslegions :

to the router

JACUSTOMER-f95q47bl- :

no firewall

businesslegions :

and connect your computer to it

businesslegions :

what happens?

JACUSTOMER-f95q47bl- :

All worked fine when I bridged Modem

JACUSTOMER-f95q47bl- :

I need modem as router

JACUSTOMER-f95q47bl- :

My server is giving out IP addresses to my computers that are connected to it through switch 2

businesslegions :

you can disable DHCP on the server?

JACUSTOMER-f95q47bl- :

I have done that also

businesslegions :

and what happens?

businesslegions :

what is the IP address of the server?

JACUSTOMER-f95q47bl- :

I want if possible everything to go through my server as all files and etc are to be from the server

JACUSTOMER-f95q47bl- :

192.168.0.17

businesslegions :

you can still do that

businesslegions :

DHCP only servers out IP addresses

JACUSTOMER-f95q47bl- :

really how

businesslegions :

from your computer you map a drive to \\192.168.0.17\[name of folder]

JACUSTOMER-f95q47bl- :

What about DNS

JACUSTOMER-f95q47bl- :

Do I do that on the server itself or on each computer I have

JACUSTOMER-f95q47bl- :

Sorry this is all new to me

businesslegions :

that's ok

businesslegions :

for DNS you still use the router for DNS

businesslegions :

you don't the router for that

businesslegions :

sorry you don't need the server for that

businesslegions :

the router can handle dns

JACUSTOMER-f95q47bl- :

what about the modem do I need to do anything with DNS on that

businesslegions :

no

JACUSTOMER-f95q47bl- :

ok

businesslegions :

if you setup your DHCP to use 192.168.0.1 for both gateway and DNS

businesslegions :

it should work

JACUSTOMER-f95q47bl- :

all of this is done through the router? what about the modem having the same 192.168.0.1 would there be some sort of conflict between the two

businesslegions :

no the modem has a different router

businesslegions :

ip address from router

businesslegions :

so there is no conflict

JACUSTOMER-f95q47bl- :

I don't understand Modem and router state they use 192.168.0.1 for the default gateway, and the router as you state should give out DHCP so how woul I go into the settings on the modem and router to set this up

businesslegions :

you don't have to do anything to the modem

businesslegions :

modem has a different default gateway

businesslegions :

you mentioned the router already gives out dhcp?

JACUSTOMER-f95q47bl- :

I checked it and contacted my cable provider and they stated that it is the 192.168.0.1

JACUSTOMER-f95q47bl- :

yes but it is diasbled right now

businesslegions :

can't be because then the modem and the router wouldn't be working at the moment

JACUSTOMER-f95q47bl- :

I don't even have the router connected right now

JACUSTOMER-f95q47bl- :

That's how it was. so I disconnected the router

businesslegions :

i'm confused

businesslegions :

you said you had modem connected to router

JACUSTOMER-f95q47bl- :

sorry I did have it connected didn't mean to confuse you

JACUSTOMER-f95q47bl- :

At this moment current setup is modem to switch 1 from switch 1 to separate computer to switch 2 out to server and to other computers that are being given IP addresses from server

businesslegions :

ok you should ignore server and switch 2 for now

businesslegions :

turn those off

businesslegions :

you need to get the modem and router and 1 computer working

JACUSTOMER-f95q47bl- :

Sorry to confuse you Just wanted to see if I can reconnect my router or If I should just leave things the way they are

businesslegions :

that's ok

businesslegions :

connect the modem and router and 1 computer to the router

JACUSTOMER-f95q47bl- :

I can't do that right now as I am speaking to you through a computer that is connected to the server, If I shut it down I will loose you

businesslegions :

ok

businesslegions :

the best way to configure this is to connect modem and router

businesslegions :

and connect the computer to it

businesslegions :

the router will have dhcp and it the default gateway

JACUSTOMER-f95q47bl- :

I could try your suggestions if you can type them out for me or some sort of schematic and if I have additional issues I can contact you back

businesslegions :

basically connect the cable modem cable to the router internet port

businesslegions :

then connect your computer to the router on port 1

JACUSTOMER-f95q47bl- :

ok brb

businesslegions :

ok

businesslegions :

If I'm not here

businesslegions :

then leave me a message

JACUSTOMER-f95q47bl- :

done

JACUSTOMER-f95q47bl- :

I'm using a separate computer

businesslegions :

ok

businesslegions :

so you've got router and modem and 1 computer

businesslegions :

only?

JACUSTOMER-f95q47bl- :

yes

businesslegions :

and it's working?

JACUSTOMER-f95q47bl- :

just waiting for router right now

JACUSTOMER-f95q47bl- :

all is good

businesslegions :

ok

businesslegions :

now connect switch 2

businesslegions :

and then connect the computer to switch 2

businesslegions :

don't connect server

JACUSTOMER-f95q47bl- :

done

businesslegions :

ok

businesslegions :

so that works too

JACUSTOMER-f95q47bl- :

yes

businesslegions :

ok great

businesslegions :

so now on the server disable dhcp server

JACUSTOMER-f95q47bl- :

ok done

businesslegions :

then connect the server to the switch

businesslegions :

and test again

JACUSTOMER-f95q47bl- :

dns error

businesslegions :

on server?

JACUSTOMER-f95q47bl- :

yes

businesslegions :

ok did you put 192.168.0.1 for the DNS?

businesslegions :

on the server

JACUSTOMER-f95q47bl- :

hang on will check ip config on all

businesslegions :

just on server

businesslegions :

no need for others

JACUSTOMER-f95q47bl- :

Primary DNS is now set on server to 192.168.0.1 What about Ip address for server let it do it automatically

businesslegions :

best to set it to manual

businesslegions :

like set it to 192.168.0.250

businesslegions :

or something that is not within the DHCP rnage?

JACUSTOMER-f95q47bl- :

ok

JACUSTOMER-f95q47bl- :

subnet is 255.255.255

businesslegions :

255.255.255.0

JACUSTOMER-f95q47bl- :

yes

businesslegions :

ok

JACUSTOMER-f95q47bl- :

sorry forgot the 0

businesslegions :

no worries

businesslegions :

all working now?

JACUSTOMER-f95q47bl- :

yes all is good

businesslegions :

ok then

businesslegions :

do you have any other questions?

JACUSTOMER-f95q47bl- :

all is good thank you

businesslegions :

if you can take a minute to rate my service by clicking the smiley faces that will be great

businesslegions :

bonues are much appreciated

Marco, IT Consultant
Category: Computer
Satisfied Customers: 688
Experience: 10+ years of experience as an IT Consultant.
Marco and 8 other Computer Specialists are ready to help you
Expert:  Marco replied 1 year ago.
Thank you for providing me with a positive rating. I'm glad that my skills and services helped you solve your problems. If there's any other questions that you may have please post them and I'll help you with solving the problem or post your question directly to me by going to my profile.

businesslegions Profile

Once again thanks and have a nice day

Thanks and regards,

Marco

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