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I already stated in my question that the laptop settings were set correctly and verified through the Geek Squad through Best Buy where I bought my computer through.....the TV as far as can be determined is the problem.....so your answer does help me
I'm sorry you feel that way. My question in the first place regardless if you don't exactly what Geek Squad set up or whatever on the lap top...your first answer to me was something I already did and tried had you read my question more carefully you wouldn't have wasted yours or my time....so the settings for the HDMI on the laptop has already been set....anyway I will ask for someone else....
Hello there and welcome to Just Answer. My name is XXXXX XXXXX I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.
Now..what is the make and exact model number of your laptop please?
Please let me know so that we can continue.
Thanks Steve! My laptop is an HP Pavilion m6-1045dx. Now I can't even turn on the sound on my laptop! I don't understand what's going on here.....thanks for your attention and help. And I have restarted my computer....as well.
Shut down the computer.
Plug the HDMI cable into the TV and the computer and start the computer and let it boot into Windows.
Do you see your desktop on the TV?
I did shut down and restart my computer and I do see the desktop on the TV screen.
Ok, now follow these instructions:
Let me know if that gets you audio.
I may have to log off in the next 10 minutes. I'll be here all day tomorrow.
I have followed the instructions and it is still does work....
Ok. This may be one for the computer guys. I am going to opt out of this question and have it moved which will allow the appropriate experts to chime in.
Hey Jason thanks for getting back to me. Yes that would be great to have you do a remote connection seeing my settings. The HDMI hook up to the TV works now with sound but if I want to hear my speakers on my computer or laptop I can't anymore although I can that there is volume but no output. I hope you're still there....