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Marco
Marco, IT Consultant
Category: Computer
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Experience:  10+ years of experience as an IT Consultant.
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1. Acer predator2. I had a bluescreen of death did not

Customer Question

I have an Acer predator 2 days ago I had a bluescreen of death did not catch details, but after the blue screen it said default overclocking failed. After restarting booting up takes up to 40 minutes and after its fully booted every program even explorer.exe is very slow.


 


How can I fix this and get my computer running back to peak performance?

Submitted: 1 year ago.
Category: Computer
Expert:  Marco replied 1 year ago.

businesslegions :

Hi there,

businesslegions :

Did you overclock the CPU?

Customer :

It came factory overclocked

Customer :

http://reviews.cnet.com/desktops/acer-aspire-g5900-u3092/4507-3118_7-34328118.html

Customer :

There is the full specs

businesslegions :

ok

businesslegions :

have you tried going into the BIOS and then settings to default settings

Customer :

Yeah went into bios and pressed f8 which was the default settings

Customer :

Also took out the battery and forced cmos reset

businesslegions :

try creating a ubuntu live cd

businesslegions :

and then boot to the CD to see if you're still having performance issues

businesslegions :

if you do then its hardware realted

businesslegions :

if not then it's os related and may need to reinstall windows

Customer :

Good idea

Customer :

Let me try that

businesslegions :

ok

Customer :

Do you have a link to a live cd

Customer :

I thought the new ubuntu crew got rid of the live cd

businesslegions :

no

businesslegions :

it's part of ubuntu desktop

businesslegions :

there's an option to trial the software before installling it

Customer :

Okay

Customer :

I will try the same with my windows 7 copy

Customer :

I have another copy

businesslegions :

ok

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