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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 15173
Experience:  Over 10 years of professional experience.
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I was creating a user account on my labtop and somehow I changed

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I was creating a user account on my labtop and somehow I changed my admin account profile.. How do I get my original admin account profile back? All my files and pics are on that profile.

Hello and thank you for your question today. My name is Jason. I look forward to helping you today.

As of right now, are you able to sign into the temp account?


Customer: replied 3 years ago.

Yeah I could not tell the account had changed untill I signed in and everything was gone.. But the admin account had the same password XXXXX



Thank you for the update.

May I please, start a remote screen sharing session with you so that I can better help you resolve this problem?

Customer: replied 3 years ago.

yes



Thank you.

AFTER YOU CLICK THE LINK BELOW, you can continue.

Please, click the following link and allow the remote app to run: http://67.192.95.188:8040/?Session=391f7e1d-b4f0-404b-8176-a3f9d04833ed&SUPPORT=NET


Then on that page click the big green button on the bottom of the page that says, "I agree, Run RemoteDesktop".

Please, click the following link and allow the remote app to run: http://67.192.95.188:8040/?Session=391f7e1d-b4f0-404b-8176-a3f9d04833ed&SUPPORT=NET

Customer: replied 3 years ago.
Help, what's my new password ? I can't log into my account, I think you changed my password.


It should auto login.

The password XXXXX: password


Customer: replied 3 years ago.
Great thanks! The original account was restored sucsufuly thank you!
Yes!

Thank you kindly Jason.

Please, do not forget to rate my help below.

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