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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 14062
Over 10 years of professional experience.
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No video receiving or going out on my skype??

This answer was rated:

No video receiving or going out on my skype??
Hello and thank you for your question today. My name is Jason. I look forward to helping you today.

I see that you have been working on this problem for quite a bit of time.

Do you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem? I will send a remote link within minutes after your response, so please keep refreshing the page.

Thank you.
Customer: replied 3 years ago.

Please cancel my request as I did not like the pop up that appeared that I would be charged $28.00 per month. I only need the solution for the one question and have no desired to get roped into a monthly charge! Why can't the truth be told in the original access. At 81 years

old, the only thing I am asking is a solution to one problem. ??????????????????????????????????


Hello Lois,

You will not be charged $28 per month.

Sorry for the confusion.

What you saw was the offer for a subscription.

Once we are done today, I will send in a note to the billing department to make sure of that.

Are you ready for the remoting in right now?

Thank you for clarifying that with me.

- Jason
Customer: replied 3 years ago.

I would love to have the problem solved!!!!

Thank you.


Please, click the following link and allow the remote app to run:

Then on that page click the big green button on the bottom of the page that says, "I agree, Run RemoteDesktop".

Please, click the following link and allow the remote app to run:

Thank you.

If you have any issues later on, please, let me know.
Jason Jones and 4 other Computer Specialists are ready to help you