Well, I finally was able to make the USB according to directions, I put it in the netbook, and nothing happened, then I tried again, and it took some time but the screen said something I can't quite recall but something like downloading, and a little bar at the bottom showed the progress, it was fairly brief, then a light blue sky screensaver with a little green twig and a white bird on the left of the screen came on and then nothing for over 5 minutes or so. Then a few more screens each of which took several minutes before moving on, and finally I hit Startup Repair. The screen "checking your system for problems" has been running now for 15 minutes or more, just changed "attempting repairs" but says it may take over an hour. I am going to bed but will let it run.
Thanks so much for your help, I was so pleased to see a screen finally appear. I will give you an update later, hopefully the last correspondence needed, and then can rate the great job you did with such good followup and persistence.
I sent this and now am editing it - as soon as I sent it I got a result that all the tests were fine except the root cause is "System volume on disk is corrupt".
Repair action: File system repair (chkdsk)
Result: Failed. Error code = 0x1f
Would choosing other recovery tools help?
The list includes:
Startup repair (which we did)
System Image Recovery
Windows Memory Diagnostic
I tried command prompt as you had suggested in your last reply and after entering the 2nd command it showed scanning for Windows and reported "Total identified Windows installations: 0".
Can I download a windows program to a USB on my desktop and then insert it into my netbook and then will the netbook find it?
The current prompt on the screen now is:
I thought we had it fixed!! But I hope we're closer.