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Nimman
Nimman, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 479
Experience:  Many years experience. Diploma In Computer Engineering. CCNA , CCNP
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I purchased a Asus PC model CM6785, with windows 8. I have

Resolved Question:

I purchased a Asus PC model CM6785, with windows 8. I have been using Word Perfectx5.

I was told that x5 would not run on Widows 8, but that Woed Perfect x6 would. I want to transfer my x5 files tothe x6 version.

I installed x6,but when I tried to open WP, I received this message - "Application has requested the runtime to terminate. Contact application support team."

Please help me

Dale Hubbard
Submitted: 1 year ago.
Category: Computer
Expert:  Nimman replied 1 year ago.
Hello there, Thanks for using Justanswer.

Add to Favorites this page ( Bookmark ). Use the favorites to come back if you loose this page.

You don't have to worry about this error.

There is a patch for this application. You need to install it manually.


Go to the page below.

http://www.corel.com/corel/pages/index.jsp?pgid=800161&ppid=5000001


Install the Service pack 1 (at bottom).

Then install the service pack 2.

After that install the Hotfix.


After that update the Visual C++ update from the following link.

http://www.microsoft.com/en-us/download/details.aspx?id=30679


Restart the computer after installing these updates.

Let me know the result.
Customer: replied 1 year ago.
I followed your answer, but at the end eceived amessage dthat the app would not run on my PC
Expert:  Nimman replied 1 year ago.
Which one? Have you tried all patches ?
Customer: replied 1 year ago.
Yes, the patch 1, the patch 2 and the microsoft site
Expert:  Nimman replied 1 year ago.
Have you saved before running it?

Save the Service pack 1 file on your desktop , Right click on it and select Run as administrator.
Customer: replied 1 year ago.
I did not save either patch 1 or 2. should I save both patch 1 & 2?
Expert:  Nimman replied 1 year ago.
Save the Service pack 1 on your desktop first and Run it.

Let me know if its success .
Customer: replied 1 year ago.
Still says that the PC cannot run the app. I 1) went to pack 1 at the bottom, right clicked on save and downloaded (no run option appeared). 2)I downloed pack 2 ( in the middle - just clicked on run). Went to Hot fix and downloded - just run. 3) went to the Microsoft site and downloaded. A window opened, and I clicked on a box (File) three files were listed and a check mark appeared nest to each. I xlicked download, and the rejection message appeared. I did not restart my computer, because of the rejection.
Expert:  Nimman replied 1 year ago.
After finishing the download, Run the downloaded file. Tell me the exact error you get.
Customer: replied 1 year ago.
OK
Expert:  Nimman replied 1 year ago.
Make sure that you run the downloaded Service Pack 1 file , Not the Word perfect application.
Customer: replied 1 year ago.
I have
not progressed to the Microwave site yt. After downoading pack 1 & 2 I was advised that to be activated, I needed to restart the computer. I did not do so. should I restar now or wait until after completing the Microsoft download?
Expert:  Nimman replied 1 year ago.
Restart the computer now . And check if Wordperfect is working or not.

Let me know what happens.
Customer: replied 1 year ago.

After restarting the computer WPx6 appears to be functional. But I have not prepared any documents.

I now want to transfer my WPx5 files to WPx6. They are on flash drives. What is the best way to make the transfer
Expert:  Nimman replied 1 year ago.
You can just copy the files to your computer, That is the easiest way. Just copy it to the new computer.
Nimman, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 479
Experience: Many years experience. Diploma In Computer Engineering. CCNA , CCNP
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