Hi, I will assist,I'm sorry about the issue. Do you see Office10, Office11, Office12, etc., and check there also? Do you know if you have Office/Word 2010, 2007, 2003, etc.?Can we do a screen sharing session, so I can fix this issue directly for you? Thank you
I don't see Office10-12. I have a document open. How can I tell what version it is? It saves document in the docx and docm formats.
Have you ever purchased/installed Microsoft Office/Word program on your computer previously?Please click on the website below and allow the ScreenConnect program to run, then I will be able to chat with you and help with this issue directly:http://22.214.171.124:8040/?Session=be7bc392-3a6e-4ece-9312-b0e0cd8befce&SUPPORT=JAVAWThank you