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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 15666
Experience:  Over 10 years of professional experience.
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I have lost windows 7 capability to right click and create

This answer was rated:

I have lost windows 7 capability to right click and create a new folder on desktop. It no longer has Folder as an option though it does have zipped folder. Help.

Jason :

Hello and thank you for your question today. My name isXXXXX look forward to helping you today.





Jason :

This problem is a result of a corrupt registry setting.

Jason :

It requires a little bit of editing within the registry. Such edits can be dangerous if done incorrectly.

Jason :

For that reason, may I remote into your system real quick and fix this for you?

Customer:

You sure can.

Jason :

 


 


Thank you.


 


AFTER YOU CLICK THE LINK BELOW, you can continue.


 


Please, click the following link and allow the remote app to run: http://67.192.95.188:8040/?Session=b7425709-b618-4998-b215-a74bc46de1ad&SUPPORT=NET


 



Then on that page click the big green button on the bottom of the page that says, "I agree, Run RemoteDesktop".


 


Please, click the following link and allow the remote app to run: http://67.192.95.188:8040/?Session=b7425709-b618-4998-b215-a74bc46de1ad&SUPPORT=NET


 


 

Customer:

Hello?

Jason :

Do you see my text above?

Jason :

 


Are you having any problems with running that remote application after it is downloaded?

Which Internet browser are you currently using (Internet Explorer, Firefox, Safari, or something of the like)?


 

Jason :

 


 



I look forward to your next message or your rating below.


Thank you again,
- Jason


 

Jason Jones and 5 other Computer Specialists are ready to help you

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