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Ask Hans Uebelhoer Your Own Question
Hans Uebelhoer
Hans Uebelhoer, Computer Specialist
Category: Computer
Satisfied Customers: 1435
Experience:  Associates in Computer Sciences ; Cisco Product Expert.
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i have a gateway 3040 laptop. when the ambient temperature

Customer Question

i have a gateway 3040 laptop. when the ambient temperature rises the monitor goes black. if i put the unit in the refrigerator for a few minutes or put an external fan on it ( cool it down) the monitor begins to work normally. what is the probable cause? the vents are all clean, not blocked or plugged up and the fan seems to be working properly.
Submitted: 4 years ago.
Category: Computer
Expert:  Hans Uebelhoer replied 4 years ago.

Hans Uebelhoer :

Hello my name is XXXXX XXXXX I will assist you today. Please let me know when you are ready to start.

Hans Uebelhoer :

Your internal fans are not working proplery

Hans Uebelhoer :

you can purchase a new fan module from gateway

Hans Uebelhoer :

have you ever taken a laptop apart before?

Expert:  Hans Uebelhoer replied 4 years ago.
Hello my name is XXXXX XXXXX I will assist you today. Please let me know when you are ready to start.

Your internal fans are not working proplery

you can purchase a new fan module from gateway

have you ever taken a laptop apart before?


Regards
Hans U
Customer: replied 4 years ago.

the internal fan does run. it appears to be running at the proper speed. yes i have taken a laptop apart before. i have electronics degree.

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