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Marco
Marco, IT Consultant
Category: Computer
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Experience:  10+ years of experience as an IT Consultant.
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blue screen of death registry error after update only runs

Customer Question

blue screen of death registry error after update only runs in safe mode
Submitted: 4 years ago.
Category: Computer
Expert:  Marco replied 4 years ago.

 

businesslegions :

Hi there,

businesslegions :

My name is XXXXX XXXXX I'll be assisting you with this issue.

businesslegions :

Have you tried running a system restore to an earlier date before the issue happened

businesslegions :

to do this follow these steps:

businesslegions :

Click Start - All programs - accessories - system tools

businesslegions :

click on system restore

businesslegions :

click next

businesslegions :

then choose a restore point you want to use

businesslegions :

you can also click on show more restore points checkbox to see more than the most recent restore points

JACUSTOMER-ar2bnly3- :

show more restore points does not expose new points the only two points that show up are removal of spy program 2 days ago and the windows up date yesterday

JACUSTOMER-ar2bnly3- :

have tried both of these points

JACUSTOMER-ar2bnly3- :

been at this a while

businesslegions :

i see

businesslegions :

can you click start

businesslegions :

in the search box type msconfig

JACUSTOMER-ar2bnly3- :

boot log doesn't actually show any thing conclusive

businesslegions :

ok

businesslegions :

did you type msconfig?

JACUSTOMER-ar2bnly3- :

in config sys now

businesslegions :

in the general tab

businesslegions :

select Diagnostic Startup

businesslegions :

then select ok

businesslegions :

and restart into normal windows

JACUSTOMER-ar2bnly3- :

how can I get u back if this thing crashes it might be a few till I get back into safe mode should u phone my cell don't mind payin

JACUSTOMER-ar2bnly3- :

XXXXXXXXXX

JACUSTOMER-ar2bnly3- :

or I could use ipad on wireless

JACUSTOMER-ar2bnly3- :

HELLO

businesslegions :

you can save this page

businesslegions :

sorry we can't make phone call

businesslegions :

I'll get the moderator to delete your number because this chat is public

businesslegions :

and everyone can see it

businesslegions :

there is a star at the top in the url

businesslegions :

click on that to bookmark the page

JACUSTOMER-ar2bnly3- :

ok ill come back in a few

businesslegions :

no worries

businesslegions :

i'll wait here

businesslegions :

hi

businesslegions :

are you there?

41405.1732303704

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