Sorry, but I was interrupted and accidentally got offline when I submitted my initial "free" question earlier. I waited over 45 min. and did not receive a reply. Please refer my questions to someone who may be available at this time. It would be most helpful if we could physically speak to a computer tech. Otherwise I await your directions.
Hi, I will assist,I'm sorry about the issue. We have online support, and we are able to connect to your computer and help you directly. I do not see your previous question. What's the issue with your computer?Thank you,