How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

RA-mpl

Customer Question

Sorry, but I was interrupted and accidentally got offline when I submitted my initial "free" question earlier. I waited over 45 min. and did not receive a reply. Please refer my questions to someone who may be available at this time. It would be most helpful if we could physically speak to a computer tech. Otherwise I await your directions.


Thank you.


Barbara XXXX

Submitted: 3 years ago.
Category: Computer
Expert:  Viet - Computer Tech replied 3 years ago.

Hi, I will assist,

I'm sorry about the issue. We have online support, and we are able to connect to your computer and help you directly. I do not see your previous question. What's the issue with your computer?

Thank you,