Hi my name is Jeremy, I would like to assist you with your question. I am an expert here on JustAnswer.com in the computer field.
How are you doing today?
It sounds like the hard drive may be going bad causing it to have issues reading off the drive itself. I do recommend backing up your data as soon as possible. If you let me know the make and model number of the computer I can provide you with the information you need to replace the hard drive and where to obtain the discs to re-install the operating system.
There may be another thing you can do to help speed it up a little, but in no way would it be a permanent fix.
What you can do is disable un-needed start up items so the hard drive does not need to load them
To do that.
First add our chat to your favorites.
Once you have our chat saved to your favorites
Hold the Windows Key
(Looks like a flag on the keyboard) and press r
In the Runbox type msconfig
and push enter
Click the Startup Tab
Press Disable ALL
Click on the Services Tab.
Check the box to "Hide Microsoft Items"
Click Disable All
After the computer has rebooted return to our chat.
This will prevent all the clutter from turning on and should hopefully extend the life a little longer on the drive itself.
If you have a moment don't forget to rate my help below (an excellent service rating
is most appreciated)
Also if you need any computer help in the future, you can return to this chat anytime day or night (I am online from 9am est until at least 11pm est every day of the week)
Thanks again for all you patience