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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 14661
Experience:  Over 10 years of professional experience.
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I have done a ping test and received error code 5E00:021F for

Customer Question

I have done a ping test and received error code 5E00:021F for my dongle from vodafone it is 12D1h huawei product 14D1h could you please help me

Submitted: 3 years ago.
Category: Computer
Expert:  Jason Jones replied 3 years ago.

Jason :

Hello and thank you for your question today. My name is Jason. I look forward to helping you today.


Are you able to access the Internet at all while using that device?

JACUSTOMER-y1s9i8gf- :

yes but keep getting mobile broadband stopped working +sms

Jason :

Thank you for the update.

May I please, start a remote screen sharing session with you so that I can better help you resolve this problem?

Expert:  Jason Jones replied 3 years ago.
Please, do not create duplicate questions.

May I remote in and help you?