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James K.
James K., Consultant
Category: Computer
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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cant load Microsoft office 2010 because of corrupted file

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can't load Microsoft office 2010 because of corrupted files

My name is James

Welcome to Just Answer

When you say you cant load , Its installed and Wont open , or you cant install it?
Customer: replied 3 years ago.

I have installed program but can't activate it as I cannot locate the product key. It says go to file press ?(help) and it should show the product key or tell me the program has been activated automatically.

Ok Do you have the Key , I can remote on and show you where to see if its activated , and what the key is ?
Customer: replied 3 years ago.

No sorry I don't have the key. I purchased program online and a product key is supposed to be emailed to me. Is that correct? Have tried to locate product key but can't.

No Problem

Let me Remote on and have a look

Click the Link above then

1) Click Agree
2) Download and Run the Screenconnect.exe
3) Click Run/OK/Yes if asked
Remote Fix cheers James
James K. and 2 other Computer Specialists are ready to help you