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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 36472
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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I am having trouble joining the captains club for pirated of

Customer Question

I am having trouble joining the captains club for pirated of the burning seas
Submitted: 3 years ago.
Category: Computer
Expert:  Viet - Computer Tech replied 3 years ago.
Hi, I will assist,

I'm sorry about the issue. Is there any error when joining?

Can we do a screen sharing session, so I can check and fix this issue directly for you? Thank you
Customer: replied 3 years ago.

not really what comes up is saying that can not process at this time try again later


 

Expert:  Viet - Computer Tech replied 3 years ago.
I'm sorry, it looks like the server is down, and it's off hour now, can you try again during day time? Thank you
Customer: replied 3 years ago.

its been saying this even when the server is up

Expert:  Viet - Computer Tech replied 3 years ago.
Sorry, did you try during day time yesterday, etc.? Thank you
Customer: replied 3 years ago.


not yesterday when I firest started with pirates I still could not join

Expert:  Viet - Computer Tech replied 3 years ago.
Are you currently able to play with the free account?

Did you try joining at the website below?
https://account.station.sony.com/authenticated/membership/membership.action?gameCode=POTBS&theme=pirates

Thank you
Customer: replied 3 years ago.


yes I can play not at the website

Expert:  Viet - Computer Tech replied 3 years ago.
Please click on the website below and see if you can join captains club there:

https://account.station.sony.com/authenticated/membership/membership.action?gameCode=POTBS&theme=pirates

Thank you
Customer: replied 3 years ago.


when I click on that link different sites such as face book cnn etc

Expert:  Viet - Computer Tech replied 3 years ago.
Sorry, that's strange. Please click on the website below and allow the screenconnect program to run, then I will be able to chat with you and help you directly:

http://67.192.95.188:8040/?Session=aa394922-9358-4bcb-83b8-ce93bdaf7e20&SUPPORT=JAVAW

Thank you
Customer: replied 3 years ago.


same thing with the adds on it but nothing is happening

Expert:  Viet - Computer Tech replied 3 years ago.

Try other options it gives you.

How about going to the website below:

http://www.burningsea.com/page/f2p

, then click on Join!?

 

If that does not work, please go to the website below between 10am to 7pm Pacific time in order to chat or open a support ticket:

 

http://help.soe.com/app/ask

 

(sign in your account first if asked)

 

If there is still any issue, please reply, so I can help further. Thank you,

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