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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have been a hotmail account user since the 1990s and have had to tr

Customer Question

I have been a hotmail account user since the 1990's and have had to transition over to Outlook.

My "sent" email folder now only contains emails sent from 2013. I need to reference several work related emails sent in 2011. They are missing. Where are they?
Submitted: 3 years ago.
Category: Computer
Expert:  technicalcat replied 3 years ago.
Hello and thank you for using this service,

NOTICE: We are not Microsoft,, or hotmail, nor affiliated with these mail services. We are Just Answer, a fee-based technical support service. If you have reached us in error, please let me know and I will process a refund.

1) Are you logging in to your mail with your web browser (such as Internet Explorer or Firefox) , or are you using a mail client such as Outlook or Windows Live Mail?

2) If you are using your web browser, had you previously used a mail client to access hotmail in the past few years?
Customer: replied 3 years ago.

i have reached you in error. please send refund

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