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LKT
LKT, IT Support
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Hello.... my name is Gia Im wondering if Microsoft security

Resolved Question:

Hello.... my name is Gia
I'm wondering if Microsoft security essentials is compatible with my new Toshiba?
Submitted: 1 year ago.
Category: Computer
Expert:  LKT replied 1 year ago.

LKT :

Hello

LKT :

What OS does your new Toshiba use? If it is Windows 8, it will not be compatible. Windows Defender has taken its place in Windows 8.

LKT :

Let me know if this helps you, or if you have any further questions.

Customer:

I think it's windows rt where do I look to find out?

LKT :

What model is it?

Customer:

never had a toshiba before so no clue where to look for the operating system? help?

Customer:

standby looking

LKT :

If you can give me the model number I can find out for you. Ok.

Customer:

intel core 13?

Customer:

satelite

LKT :

Thats your processor. "Satellite" show have some numbers letters by it, do they?

Customer:

juast intel core 13

LKT :

Likely if it was bought recently it has either RT or Windows 8, which both use Windows Defender.

Customer:

okmyes its new

Customer:

will microsoft security essentials work on this toshiba?

LKT :

No, that will not work. In the newer version of Windows, "Windows Defender" has replaced "Micrsoft Security Essentials(MSE)" SO everything that MSE did, you can expect "Windows Defender" to do.

Customer:

olh ok thanks so i just download defender then? and i'm protected

LKT :

Yes.

Customer:

ok thasnks much! cheers XXXXX XXXXX canada!

LKT :

You're welcome! Have a good night.

Customer:

u2

LKT :

Thanks! If you have any further questions, do not hesitate to ask, otherwise please take a moment to rate my service.

LKT, IT Support
Category: Computer
Satisfied Customers: 555
Experience: A+,CCNA, BS Network Communications
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LKT
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