Hello and thank you for using justanswer.com. My name is XXXXX XXXXX I will do whatever I possibly can to help answer your questions. I am very sorry you have reached this complication. If you have forgotten your password XXXXX don't know the answer to your security question, there is an alternative way to get your password. When you signed up for Yahoo, the site asked you to provide another email address. If you forget the password XXXXX your Yahoo mail account, request that it be sent to your other email address. Yahoo will send a link to that email that lets you reset your password XXXXX access Yahoo mail. Also you can call them as well sometimes they will reset this information by phone. http://www.contacthelp.com/directory/Internet/Web+Sites/Yahoo?ListingID=148
They are connected with AT&T just a heads up.
You can also go to this link: you can email or request a phone call I believe. Either way this problem can be fixed.
I know my password XXXXX my Id.
The next question comes up as the security question because it says I am logging in from an unrecognised computer. Because I can't remember the security question answer, it won't let me access, even though I know my ID and password.
I already tried calling the XXXXXXXXXX no. I am in Australia. Is this the correct no?
They were not very helpful and said their system was down. Is this the only thing to do?
Is there another no?
The only other thing you can do is go to this link to contact them: http://io.help.yahoo.com/contact/index#voice-form
Ok thanks. Nothing comes up when I click on that link, just a Blank Page,
You are welcome you would need to go to this link to report it: https://edit.yahoo.com/forgot?stage=fe100&src=&intl=au&done=http://www.yahoo.com&partner=
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