How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jason Jones Your Own Question
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 15638
Experience:  Over 10 years of professional experience.
30759776
Type Your Computer Question Here...
Jason Jones is online now
A new question is answered every 9 seconds

I like playing games on my computer, but for some reason my

This answer was rated:

I like playing games on my computer, but for some reason my ping is awful high on this computer. I get constant lag spikes. It is driving me insane. What can i do to fix this?

Jason :

Hello and thank you for the request today.

Jason :

May I ask if the computer is connected with a cable or wireless?

Customer:

Wireless

Jason :

Thank you for the update.

Jason :

May I remote into your system, and take a look at a quick analysis that I can run?

Customer:

:/

Customer:

Yes

Customer:

What do you need?

Jason :

Thank you.

Please, click the following link and allow the remote app to run: http://67.192.95.188:8040/?Session=f31d024e-4348-46dc-97e5-77ebc533328d&SUPPORT=NET

Customer:

Well what do you need to do on my computer?

Jason :

I need to analyze your network configuration and locate the issue.

Customer:

Simple enough.

Customer:

I am just a paranoid person is all.

Jason :

that is okay

Jason :

We don't have to do the remote if you do not wish to do so.

Customer:

i already downloaded it

Customer:

All yours.

Jason :

ok.

Jason :

It loaded partly, but is not working.

Jason :

Are you still with me?

Jason :

I lost connection.

Customer:

Need me to go back downstairs?

Jason :

tyes

Jason :

yes

Jason :

Very good. All looks good. Please, keep me updated if you have any problems in the future.

Jason Jones and other Computer Specialists are ready to help you

Related Computer Questions