How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Marco Your Own Question
Marco
Marco, IT Consultant
Category: Computer
Satisfied Customers: 688
Experience:  10+ years of experience as an IT Consultant.
72952988
Type Your Computer Question Here...
Marco is online now
A new question is answered every 9 seconds

Each time I start up my Lenovo T410, it does a check-hard-drive

This answer was rated:

Each time I start up my Lenovo T410, it does a check-hard-drive test, looking for problems. The first time it did this, I then did the error-checking function on the hard drive, but that didn't seem to solve the problem. My company's local IT guy says that this means there is a problem with the hard drive and it may crash at any time. I live in Rome, Italy. What do you recommend I do? Can this be analyzed online, or do I need to bring the computer to a specialist?... John XXXXXXXX


businesslegions :

Hi there,

businesslegions :

My name is XXXXX XXXXX I'll be assisting you with this issue.

businesslegions :

Hi John, yes it does sound like the hard drive is about to crash.

businesslegions :

As another test what you can do is run a comprehensive checkdisk

businesslegions :

click start and in the search box type:

cmd

businesslegions :

and then press enter

JACUSTOMER-lx3xgf57- :

Thank you, XXXXX XXXXX have done this.

businesslegions :

it will come up with a black window

JACUSTOMER-lx3xgf57- :

yep

businesslegions :

type:
chkdsk -f -x -r

businesslegions :

and press enter

JACUSTOMER-lx3xgf57- :

"Invalid parameter - -x"

businesslegions :

sorry i forgot to put your drive in there and wrong syntax:

chkdsk c: /f /x /r

businesslegions :

you will then need to reboot

businesslegions :

and then depending on the size of your hard disk it will check if there's any bad sectors

JACUSTOMER-lx3xgf57- :

Are you sure this is what I need to do? This is what it already does every time I reboot...

businesslegions :

it doesn't do a comprehensive sector by sector scan

businesslegions :

the command I provided does

JACUSTOMER-lx3xgf57- :

okay, so I should reboot now? Then how do I get back in touch with you?..

businesslegions :

but before you do that. just backup your files

businesslegions :

bookmark this page

businesslegions :

by clicking the star at the top

businesslegions :

or save this URL somewhere: http://www.justanswer.com/computer/7pjwi-time-start-lenovo-t410-does-check-hard-drive.html

JACUSTOMER-lx3xgf57- :

I did what you advised, but it didn't solve the problem. Can you still help me?

businesslegions :

so it still does a check hard drive every time you restart?

JACUSTOMER-lx3xgf57- :

exactly

businesslegions :

ok it's possible the hard drive is about to crash

businesslegions :

are you using windows 7?

JACUSTOMER-lx3xgf57- :

yes

businesslegions :

ok we can force it to not do the check anymore

businesslegions :

but not highly recommended

JACUSTOMER-lx3xgf57- :

but in the meantime, i should look into getting another computer?...

businesslegions :

no you can buy another hard disk

businesslegions :

to replace the existing one

JACUSTOMER-lx3xgf57- :

so that's pretty much the only option?

businesslegions :

yes

businesslegions :

you can disable that message

businesslegions :

but if it keeps coming up it's saying that there could be a problem with the hard disk

JACUSTOMER-lx3xgf57- :

okay, well, at least we know the status. any other advice?

businesslegions :

just backup you data

businesslegions :

because if you get a local technical to replace the hard disk they may not backup your important files

businesslegions :

if you want to remove the message you can follow the instructions <click here>

businesslegions :

do you have any other questions?

JACUSTOMER-lx3xgf57- :

No other questions. Thank you.

Marco and 9 other Computer Specialists are ready to help you