My name is XXXXX XXX Ill be assisting you with this issue.
I've only got a few minnutes before I'm locked out of the auditorium I'm in.
does the green light just above the belkin come one when you connect the imac to the projector
please try connecting the USB for keyboard and mouse
sometimes it requires usb for power
I'm not going to be able to do that now. I've just been forced to power down so the room can be locked.
ok no problems
try it next time the room is available
I can try the usb connector in the morning. I will not be able to use the sound jack. That's being used to feed an independent speaker system
sound jack is fine
it's not really needed
it's only usb
I'll be back in the morning. What time zone are you in?
also is the mac os 10.3 or higher?
i'm based in Australia
Happy Thursday to you. :-)
Yes. One is Snow Leopard and the other is Snow Lion
The iMac is 10.6.8
Whom should I contact in the morning?
just leave me a message here
It will be very early in the morning in Oz
and i'll connect with you
I'll try the USB ports in the morning.
make sure also the mouse and keyboard is connected to the belkin