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I am getting a message : the program can't start because api-ms-win-downlevel-version-l1-1-0.dll is missing from your computer. try reinstalling the program to fix this problem. My computer came with windows 7 pre-installed. I can't find the program on my computer, in order to reinstall it. This happened after a Windows update Help Margaret X
Hi there,My name is XXXXX XXXXX I'll be assisting you with this issue.
If you have Windows 7 x64 bit then download the file form here and follow the instructions <click here>
Just remember to make a backup copy of the original file
It appears you're currently offline. If the solution I provided you works please rate my services. If not, please leave me a message here and I'll come back to this chat once I receive the notification.
this isn't working for me. I can' t download from the link because the security system is blocking it and I can't obtain the security system because I can't get into internet properties. I don't even know if this email will go because live mail, amongst other programs, won't run. This isn't your fault but I am hooped. Please refund my money except the five dollar deposit.
I was off line because I thought you were going to text me.
unfortunately we can't text
let me try it another way to send you the file
see if you can download it from here: <click here>
just click download
No, it was blocked as well.
same error message?
do you have firefox or chome browser installed
I have had both. I am using Google chrome right now. Not sure about firefox.
Can you try using Internet Explorer
to download the file
just type this in the url: http://wikisend.com/download/787648/api-ms-win-downlevel-version-l1-1-0.zip
I am not sure what you mean by same error message. I get a little window which says api-ms-win-downlev..zip failed - blocked
with internet explorer i get the error message the program can't start because api-ms-downlevel-version-l1-1-0.d;; is missing from your computer
ok try this file: <Click here>
I can't type in a url because I only have one box for internet and I am afraid I will lose the connection with you if i delete this www.justanswer.com to type in a different url
press Control and T it will open another tab
okay i did that. It gives me the same download (picture with the grass and blue sky and my %#@% security settings are still blocking it when I try to download
you must have your security settings set to high
you might want to try using firefox because it doesn't use the same security settings as IE or chrome
I didn't think so. The trouble is I can't find how to get at them to adjust them because this window I have for chatting with you is unfamiliar to me and it doesn;t have the tool bars and stuff that I would use to get to internet options. It just has a long box for the url and then at the rightmost there is a star. I tried the menu (three horiz. bars) to the right of the star but I don't see options that would lead me to security settings.
if you press the alt button
it will display the menu
. I pressed it but nothing happened. Alt button by itself?
do you see a button with 3 lines
at the top right hand corner
on my keyboard?
no on the browser
yes. I tried that earlier. I get a large menu: tools is on there but it doesn't lead me to anything that resembles internet or security options.
if you click settings
then show advanced settings
yes, i found advanced settings. now what?
click content settings
check if the options are mostly selected as (recommended)
incidentally I checked and I don't have firefox. I couldn't download it right now anyway because explorer isn't working. I don't think I can get it through this chrome thing, can I?
Try this as well:Go to the Start menu > Control Panel.
if this doesn't work then i ran out of ideas
you can download firefox by using chrome as well
then check the above internet option settings
need to have launching application and unsafe files enabled
I have a different program than yours. When I hit control panel I get a set of links for the internet which are under the heading of Network and internet. the links are connect to the internet, view network status and tasks, and choose homegroup and sharing options. which link should I use?
well, I too am stumped. I finally found an intenet options link and it won't work. Nothing happens when I click on it. Below it is an iwindows firewall link which does work.
I think I am going to have to take the om
computer to a store to have it fixed. Thanks for your help anyway.
Will you be refunding part of my money? I think I paid $38 dollars through Pay pal.
If you could rate my services that would be great
I can request for a refund
Thanks alot. You have been very very good. I think I must have acquired a virus or something because there are links and programs that just aren't working. AS for the money - if it means you don't get paid, forget the refund. I used quite a bit of your time and you were very patient.
No problems I'll let the adminsitrators know. Thanks for your positive feedback.