Hello, I can assist you if you like. Have you tried any specialty programs to uninstall the app?
No, I have not.
Ok, I will send you a link to a program that is free and it will assist you in uninstalling the American Greetings program ok?
That is great. Right now, my wife is calling me into dinner, so just send it to my email address.
I cannot send it to an email address as that is not allowed here.
But I will send it here within this chat session.
Here is the link.
The uninstall still isn't working. I tried the download and the uninstall seemed to be working, but the program still remained. I ran it a second time and still it was there. Then I tried to reinstall and it began the install and hung up at 9% complete (while install true fonts). This is a bit better than the 2% block originally. Anything else we can try?
I had hoped to get this done this evening, but apparently you're somewhat busy right now. I will try again in the morning. Thanks for the help so far.
I have Malwarebytes already installed on my computer and have run the full scan, with no discrepancies found. What next?
I have installed the Registry Kit and tried to uninstall the CreataCard program from my computer, with the same results. I have come to the conclusion that there is some type of incompatibility between this 12 year old software and Windows 7. Thanks for trying and for the advice that you have offered. Sorry we could not come to a better conclusion. I think you can now close out this ticket.
I don't think this can be resolved, so I am closing out the ticket. Thanks for your efforts.