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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 7436
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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I have a windows XP with SP3. I can not install pinnacle studio

Resolved Question:

I have a windows XP with SP3. I can not install pinnacle studio v. 11. An error shows up: want a SP2!!!!
How can I solve the problem?
Submitted: 1 year ago.
Category: Computer
Expert:  Robert M. replied 1 year ago.

that's probably an error with the net framework or having the wrong version of net framework

 

try this fix it tool first there are other ones and other ways to do it if that doesn't work but its easy to run so try this one first.

 

http://www.microsoft.com/en-gb/download/details.aspx?id=30135

Customer: replied 1 year ago.

It did not work. When I try to install Pinnacle Studio 11 I still get the message:


Advarsel: Windows XP servicepack 2 er ikke installeret på din PC........


(Warning: Windows Xp SP2 is not installed on your PC. Please install SP 2 .......)


 

Expert:  Robert M. replied 1 year ago.

I have found one specific solution that should work

 

copy the installation cd to a folder on your hard drive directly under C:\

 

then download this file click HERE

to the root folder of your c drive ( one level above the folder that you copied the cd to )

 

then to install double click on the file you just downloaded it is called welcomesp3.exe

that should start the install process and do it correctly

Robert M., Consultant
Category: Computer
Satisfied Customers: 7436
Experience: 30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
Robert M. and 14 other Computer Specialists are ready to help you
Customer: replied 1 year ago.

(Sorry, I had dinner-break)


I have copied the installations disc to a new folder but I can't download the file marked HERE

Expert:  Robert M. replied 1 year ago.

I an having a problem getting it through the site

 

try here

 

or copy this line

http://cdn.pinnaclesys.com/SupportFiles/Studio11/WelcomeSP3.

exe

 

to the internet explorer and put the exe right after the period

Customer: replied 1 year ago.

I downloaded the file 'Welcome SP3.exe' to C:\


I started the program.


All files and folders from Pinnacle Studio v. 11 installations I copied to


c:\Ny Mappe\


And I started setup.exe


 


What did I wrong?????

Expert:  Robert M. replied 1 year ago.

the welcomesp3 was supposed to start the installation if you ran that.

 

try moving it to the same folder as the setup.exe and run it from there.

Customer: replied 1 year ago.

It appears to act


Thank you for your patience


I'll be back later

Expert:  Robert M. replied 1 year ago.

ok please let me know if it works

 

I only get paid if you give me a good rating so I want to make sure you are happy and I hope that you will remember to return here and give me the rating.

Customer: replied 1 year ago.

We are over the hurtle. The instalation is almost finishedLaughing

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