How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dustin Your Own Question
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 12935
Experience:  I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
19897260
Type Your Computer Question Here...
Dustin is online now
A new question is answered every 9 seconds

I just installed my new Photoshop CS6 and I got all these error

Customer Question

I just installed my new Photoshop CS6 and I got all these error messages. Can you help?


Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DW024 ...


-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 9 error(s), 1 warning(s)



WARNING: DW024: The payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 requires a UI parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS6 Core_x64
This parent relationship is not satisfied, because this payload is not present in this session.

----------- Payload: {92D58719-BBC1-4CC3-A08B-56C9E884CC2C} Microsoft_VC80_CRT_x86 1.0.0.0 -----------

ERROR: Error 1327.Invalid Drive: E:\

ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1327.Invalid Drive: E:\

----------- Payload: {7E91BB17-16A1-42CE-9502-D6C98BE04920} PDF Settings CS6 11.0.0.0 -----------

ERROR: Error 1327.Invalid Drive: E:\

ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1327.Invalid Drive: E:\



ERROR: DW050: The following payload errors were found during install:

ERROR: DW050: - Microsoft_VC90_CRT_x86: Install failed

ERROR: DW050: - PDF Settings CS6: Install failed

ERROR: DW050: - Microsoft_VC80_CRT_x86: Install failed

ERROR: DW050: - Adobe Mini Bridge CS6: Install failed

ERROR: DW050: - Adobe SwitchBoard 2.0: Install failed

-------------------------------------------------------------------------------------


System Requirements
Submitted: 4 years ago.
Category: Computer
Expert:  Dustin replied 4 years ago.
Welcome to JustAnswer.com

My name is Dustin, And I am one of the experts who will assist you today!

At the end of the error codes your getting, is there a section that says " Summary" ??
Customer: replied 4 years ago.


no I copied the entire message


 

Expert:  Dustin replied 4 years ago.
Thanks, can you go to start, control panel, add or remove programs, and t hen check and see if theres a listing for cs6..

If there is, click it and remove it.. Then lets run this step next.

Please press the windows key on your keyboard , hold it down, and press R

type in msconfig and press enter.

on the very top tab,on the right section, click on startup, then on the bottom click disable all..

then click apply, then click ok.. Now.. restart the computer..

Once restarted, try to install the program again.. Do we get the same error during install?


Related Computer Questions