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Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 9961
Experience:  Worked With The US Army as A Network Switching Systems Operator/Controller
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I just installed my new Photoshop CS6 and I got all these error

Customer Question

I just installed my new Photoshop CS6 and I got all these error messages. Can you help?


Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DW024 ...


-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 9 error(s), 1 warning(s)



WARNING: DW024: The payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 requires a UI parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS6 Core_x64
This parent relationship is not satisfied, because this payload is not present in this session.

----------- Payload: {92D58719-BBC1-4CC3-A08B-56C9E884CC2C} Microsoft_VC80_CRT_x86 1.0.0.0 -----------

ERROR: Error 1327.Invalid Drive: E:\

ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1327.Invalid Drive: E:\

----------- Payload: {7E91BB17-16A1-42CE-9502-D6C98BE04920} PDF Settings CS6 11.0.0.0 -----------

ERROR: Error 1327.Invalid Drive: E:\

ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1327.Invalid Drive: E:\



ERROR: DW050: The following payload errors were found during install:

ERROR: DW050: - Microsoft_VC90_CRT_x86: Install failed

ERROR: DW050: - PDF Settings CS6: Install failed

ERROR: DW050: - Microsoft_VC80_CRT_x86: Install failed

ERROR: DW050: - Adobe Mini Bridge CS6: Install failed

ERROR: DW050: - Adobe SwitchBoard 2.0: Install failed

-------------------------------------------------------------------------------------


System Requirements
Submitted: 1 year ago.
Category: Computer
Expert:  Dustin replied 1 year ago.
Welcome to JustAnswer.com

My name is Dustin, And I am one of the experts who will assist you today!

At the end of the error codes your getting, is there a section that says " Summary" ??
Customer: replied 1 year ago.


no I copied the entire message


 

Expert:  Dustin replied 1 year ago.
Thanks, can you go to start, control panel, add or remove programs, and t hen check and see if theres a listing for cs6..

If there is, click it and remove it.. Then lets run this step next.

Please press the windows key on your keyboard , hold it down, and press R

type in msconfig and press enter.

on the very top tab,on the right section, click on startup, then on the bottom click disable all..

then click apply, then click ok.. Now.. restart the computer..

Once restarted, try to install the program again.. Do we get the same error during install?


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