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James K.
James K., Consultant
Category: Computer
Satisfied Customers: 6542
Experience:  Technical Director of IT Company
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how do I remove an object error from my pc

Customer Question

how do I remove an object error from my pc
Submitted: 2 years ago.
Category: Computer
Expert:  James K. replied 2 years ago.
Hello

My name is James

Welcome to Just Answer

Is this an Error you get when you start the machine up and Log on ?
Customer: replied 2 years ago.


I don't get the error until I sign in to yahoomail or search for something online then it pops up


 

Expert:  James K. replied 2 years ago.

Thanks for the Info

 

So this is Using Internet Explorer correct ?

 

Customer: replied 2 years ago.


Yes I am using internet explorer


 

Customer: replied 2 years ago.


This just started happening yesterday after I attempted to download something from a coupon site/I don't know if that is important or not

Expert:  James K. replied 2 years ago.
Thanks Its an Internet Explorer issues

Close all open Internet Explorers

Then Open one and do this following

To Reset Internet Explorer Open Internet Explorer

Click Tools (Top right) Click Internet Options > Advanced >Reset >Reset again

Also Please test with firefox http://www.firefox.com

Click the Link above download and install Firefox and test

Let me know any problems and i can Remote on and help

Thanks James

Now Please Rate My Answer with the Smiley Faces and Submit

Come back if you have any more issues

Cheers James
James K., Consultant
Category: Computer
Satisfied Customers: 6542
Experience: Technical Director of IT Company
James K. and 10 other Computer Specialists are ready to help you
Customer: replied 2 years ago.

My problem is worse now than before I contacted you/I am not pleased with your advice.


 

Expert:  James K. replied 2 years ago.

Thanks

 

The Advice i gave you is the Standard Advice ( issued by Microsoft ) on how to Reset Internet Explorer

 

Can you explain how its "worse"

 

Can you tell me how Firefox is running which i asked you install and test

 

Cheers James

 

 

Customer: replied 2 years ago.


Now I can't even log on before I get the object error/ I will be refusing to make payment for a service that did not work

thanks

Veronica XXXX

Expert:  James K. replied 2 years ago.

not a problem we offer a full money back guaranty

 

I can close the question for you , or i can Remote on and fix this for you

 

Its your call

 

Customer: replied 2 years ago.

how much more is a remote fix going to cost?


 

Expert:  James K. replied 2 years ago.
Is doesn't cost any extra
Customer: replied 2 years ago.


Just give me a refund then.


thanks


I wished it had worked/but it didn't.


 

Expert:  James K. replied 2 years ago.

no problem please don not reply to this message

 

Customer: replied 2 years ago.

who do I contact to get a refund since this did NOT work?

Expert:  James K. replied 2 years ago.

You don't need to contact anybody i said , your refund has been requested

 

You can click the Help Link on any page to contact Customer Service

 

Cheers James

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