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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 25456
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 8 7 Vista XP etc.
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How do I stop getting "pc speed test" pop up on mozilla fire

Customer Question

How do I stop getting "pc speed test" pop up on mozilla fire fox? Everything is updated
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Viet - Computer Tech :

Hi, I will assist with this issue,

Viet - Computer Tech :

- Can you go to Start, Control Panel, Programs, Programs and Features and uninstall the pc speed test item of it's there?

Viet - Computer Tech :

- If that does not work, in Firefox, click on the Firefox icon at the top right corner (or click on Tools on the top), then click on Add-ons, then click on Extensions and/or Plugins and uninstall/disable the pc speed test item if it's there?


- If needed, go to the Firefox icon or Tools menu again, then go to Options, then change the home page to a website you want if it's not already set.

Viet - Computer Tech :

Please let me know. Thank you,

Customer:

pc speed test not found in suggested locations

Viet - Computer Tech :

Sorry, can we do a screen sharing session, so I can check/fix this issue directly for you?

Customer:

sure

Viet - Computer Tech :

Please click on the website below and allow the screen sharing remote program to run:
http://67.192.95.188:8040/?Session=6f4b4c40-f3d5-4818-b44e-45fa0b54c031&SUPPORT=JAVAW

Viet - Computer Tech :

Sorry, somehow we got disconnected; please test Firefox and check.

Viet - Computer Tech :

If that does not work, can you download and install Google Chrome https://www.google.com/chrome
, then use Google Chrome only for websites and see if it works fine or not in Google Chrome. Thank you,

Customer:

ok. I will

Viet - Computer Tech :

ok, thanks.

Customer:

the pop ups don't seem to be showing up but I get the "alert me whenever unecrypted information is show" message. Maybe I should just use chrome

Customer:

nevermind it just showed up

Customer:

gonna try chrome

Viet - Computer Tech :

Sorry, I think firefox is just corrupted; try chrome

Customer:

thanks

Viet - Computer Tech :

You're welcome.

Viet - Computer Tech :

https://www.google.com/chrome

Customer:

I appreciate the work!

Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 25456
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 8 7 Vista XP etc.
Viet - Computer Tech and 5 other Computer Specialists are ready to help you

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