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Steve Herrod
Steve Herrod, Computer Support Specialist
Category: Computer
Satisfied Customers: 2422
Experience:  Microsoft and Apple Certified IT Engineer - 13 years experience with home users as well as small, medium and large businesses
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hi steve, happy new year - bought another eee pc second hand

Resolved Question:

hi steve, happy new year - bought another eee pc second hand as have 2 daughters and they like the other one - want 2 the same so would like easy peasy installed on this so both working the same etc - still have usb data dongle from the first time with easy peasy on it so hoping an easy job - can you help ?
Submitted: 1 year ago.
Category: Computer
Expert:  Steve Herrod replied 1 year ago.

Steve Herrod :

Hi - Happy New Year!

Steve Herrod :

it should be fairly straightforward if you still have the dongle from before

Steve Herrod :

is there anything on the eee PC that needs to be kept?

Customer:

nothing i want ! now have 2 dongles so hoping one of them is right

Steve Herrod :

ok - if you have the easy peasy one it should present an install option once inserted

Customer:

will i insert ?

Steve Herrod :

yes, put it in the eee pc and see what options appear

Customer:

open in file manager option ?

Steve Herrod :

yes, let's see whats there

Customer:

various folder options on left hand side with disk highlighted - then to the right says data under name, 0 under size, file folder under type, drwxrwxt... under attributes, 1970-01-01 under modified, then root under both owner & group

Steve Herrod :

ok, can you try restarting the eee Pc with it inserted?

Customer:

with it still plugged in is it ?

Steve Herrod :

yes please

Customer:

no just opened the same - will i try the other dongle

Steve Herrod :

yes, hopefully that will be a better bet

Customer:

folders in left with flash disk highlighted and similar on right but partition1 under name ?

Steve Herrod :

hmmm

Customer:

folders on left read my ee pc, my home, flash disk, my documents, trash, printers & nfs network ? any good

Customer:

if i put the first dongle into this laptop it shows up easy peasy file with 852,982 kb ?

Steve Herrod :

ok - that sounds like it is the correct one

Customer:

yeah but did not open last time when first opened - do you need to give it some encouragment ?

Steve Herrod :

just checking

Steve Herrod :

is there a unetbootin file anywhere on either stick?

Customer:

yes a reference on both which maybe is the cause of the confusion - what size should the file be - one of them says "unetbootin - windows - 578 - 4.9 mb ?

Steve Herrod :

ok - starting to make sense now

Steve Herrod :

am checking with the original setup as well

Steve Herrod :

ok, so at the moment are you on a Windows PC?

Customer:

yes windows laptop chatting and eee pc beside me

Steve Herrod :

ok - so copy the unetbootin - windows - 578 file to the Desktop on the Windows machine

Steve Herrod :

and also copy this easy peasy file with 852,982 kb to the desktop

Customer:

ok - need some help here - if i right click unet etc and click copy nothing is happening but if i click open i get a new window with distribution & diskimage ?

Steve Herrod :

yep - this is what will setup a usb stick to install easy peasy

Steve Herrod :

so the diskimage should point to the large 852,982 file

Customer:

if i select diskimage nothing else changes - have iso or floppy option, then a blank field followed by a butto with ... on it, underneath then is "space used to preserve files across reboots (ubuntu only) with a blank fild then and MB field then, underneath is type "usb drive" ticked then Drive with F in the field ?

Steve Herrod :

ok - so ISO would be the option, if you click the ... it should allow you to chose a file

Steve Herrod :

which would be the large 852,982 file

Customer:

hhmm says its already on the laptop so can we check that or do i click overwrite all ?

Steve Herrod :

we can check it

Customer:

this is the way we did it last night

Steve Herrod :

if you load up my documents

Customer:

ok - where do i look here ?

Customer:

not obvious to me - should i just overwrite now and clean up later

Steve Herrod :

if that is easier lets do taht

Steve Herrod :

that

Steve Herrod :

this looks like the steps from last time

Steve Herrod :

Steve Herrod :


now run the unetbootin file


Steve Herrod :

and it should load an application



<div class="JA_chatAskerMessage"Customer:

yes it does



Steve Herrod :

ok - select diskimage at the bottom



Steve Herrod :

and ISO should be next to it



Steve Herrod :

then on the right hand side hit the button with ...



Steve Herrod :

and select the ISO easypeasy ISO file



Steve Herrod :

once you've done that



Steve Herrod :

underneath should be Type and Drive



Steve Herrod :

Type should be set to USB and Drive set to the USB drive letter



<div class="JA_chatAskerMessage"Customer:

ok pressed ok so let me go back



Steve Herrod :

ok



<div class="JA_chatAskerMessage"Customer:

type set to usb drive and drive F ?



Steve Herrod :

yes, sounds about right



Steve Herrod :

so if you click Ok it should start transferring the installation files to Drive F



Steve Herrod :

(the USB)


Customer:

bloody hell saying not enough space so can you help me check if it is already there

Steve Herrod :

not enough space on the usb?

Customer:

sorry confused or confusing you - the easy peasy file & unetbootin is already on the usb from the last time so is that not already ok ? space error message was re F drive so the usb no ?

Steve Herrod :

ok - so if they are already on this usb, the installation must have been done onto the other usb

Steve Herrod :

can you let me know what files the other usb comes up with again?

Customer:

don't see easy peasy there but there is ubnfilel file 4.96 kb

Steve Herrod :

ok

Steve Herrod :

what happens if the eeepc is started with that dongle inserted?

Customer:

see my note at 9.12 and same again

Customer:

if i click on "partition 1" then whole load of stuff opens including 3 files starting ubn 1. ubnfilet.txt 5kb, ubninit 12,820 & ubnkern 3936k

Steve Herrod :

ok - that is definitely the right file structure

Steve Herrod :

just checking something on my test system

Steve Herrod :

probably the best thing will be to erase the spare usb and then redo the easy peasy configuration

Customer:

ok

Steve Herrod :

so at the moment, you have the 2 easy peasy files in My Documents on the Windows machine?

Customer:

here is where some of the confusion is - nothing on my laptop that i can see (?) - all on usbs

Steve Herrod :

ah right

Steve Herrod :

so let's copy the 2 easypeasy files from the usb stick to your lapto

Steve Herrod :

laptop

Steve Herrod :

just anywhere that is convenient

Customer:

bear with me just creating some space on laptop - aahhhhh

Steve Herrod :

no problem

Customer:

nothing is ever straightforward is it ! this is taking so can we call it a night and catch up tomo night ?

Steve Herrod :

sure

Steve Herrod :

just let me know when is good

Customer:

ok thanks

Steve Herrod :

you're welcome

Customer:

morning steve, just to let you know that I have (yippee) copied the Easy Peasy - 1.6 file (858,982 kb) and the Unetbootin-windows-578 file (5,025 kb) into my documents and can see them there - is the unetbootin file size correct as have a memory that I had to go and buy a new usb the last time ?

Customer:

anyways talk later tonight

Steve Herrod :

yes, that looks correct

Steve Herrod :

so we can resume later

Steve Herrod :

have a good day

Steve Herrod :

Cheers

Steve Herrod :

Steve

Customer:

evening

Steve Herrod :

good evening

Customer:

ok ready to go and bought a new usb just in case

Steve Herrod :

ok - so in my documents we need to double-click on the unetbootin file

Customer:

ok opened up that distribution & diskimage option - shall i follow your previous instructions and insert new usb ?

Steve Herrod :

that should load up a program

Customer:

confused with that answer ? perhaps best with step by step - so have double clicked unetbootin file and distribution and disk image page opened ?

Customer:

hi steve ?

Steve Herrod :

sorry - just double checking

Customer:

ok sorry no worries

Steve Herrod :

ok - so with that program loaded up can you choose easypeasy from the distribution menu?

Steve Herrod :

and then from disk image choose the large file in My documents?

Customer:

no - if distribution option ticked then first box entitled "select distibution" opens which lists lists a lot of options like "arch linux and others - next box then is entitled "select version" - if i select diskimage then i can select both easy peasy & unetbootin from my documents ?

Steve Herrod :

ok - yes, the second option is the one we want

Customer:

have no usb inserted by way of info - i think installing the easy peasy was easy ! once i got the new usb last time - can you ckeck our previous chat ? just a thought or i can be quiet

Steve Herrod :

if you insert a blank usb

Steve Herrod :

and set the destination there

Customer:

set the destination there ?

Steve Herrod :

let me check the old chat and go through each step

Steve Herrod :

back in 15....

Steve Herrod :

ok - these are the steps we did last time

Steve Herrod :

now run the unetbootin file



and it should load an application




yes it does




ok - select diskimage at the bottom




and ISO should be next to it




then on the right hand side hit the button with ...




and select the ISO easypeasy ISO file





once you've done that




underneath should be Type and Drive




Type should be set to USB and Drive set to the USB drive letter


Customer:

sorry got distracted - pressed ok and getting an error message saying no usb drives were found - also could not set Drive as in nothing in drop down box just blank ?

Customer:

sorry tried again and now working - please wait

Steve Herrod :

ok

Customer:

ok just taking its time - will revert

Steve Herrod :

no problem

Customer:

says complete and a message about rebooting - next step

Steve Herrod :

ok - the usb stick should now be put in the eee PC

Steve Herrod :

and the eee PC started up

Customer:

open in file manager ?

Steve Herrod :

might need to try this on the eee PC (we had to on the last one)

Steve Herrod :

 



    1. Turn off your netbook.


 



    1. Turn it on, and keep pressing F2 repeatedly unless the BIOS screen appears.


 



    1. In the Boot section, disable Boot Booster.


 



    1. Plug your bootable USB key in a USB port.


 



    1. Press F10, then Enter to confirm. The netbook will reboot.


 



    1. Keep pressing ESC repeatedly unless a boot menu appears.


 



  1. The menu displays a list of bootable devices. Choose your USB key and press Enter.

Customer:

did all that and pressed start easy peasy which appears to be loading

Steve Herrod :

ok - sounds like we are getting there

Customer:

ok main easy peasy menu on screen - am going to try and connect

Steve Herrod :

ok

Customer:

ok working fine - do we need to do some housekeeping now ?

Steve Herrod :

the only thing remaining is to run the system updates

Steve Herrod :

there should be a flashing icon at top of screen for that

Steve Herrod :

actually - missed one step

Steve Herrod :

now we're booted in easy peasy we need to install it

Steve Herrod :

if you go to the Favorites menu

Steve Herrod :

there should be an install option?

Customer:

ok did that and few steps so will revert

Steve Herrod :

ok

Customer:

oh got a prepare disk space page - "this computer has debian gnu/linux (4.0) on it then a list of 4 1. debian etc 1.5 gb 2. /dev/sda2 444.2 mb 3. /dev/sda3 8.2 mb 4. /dev/sda4 8.2 mb - next line reads where do you want to put Ubuntu ? first option erase and use entire disk with a drop down menu advising scs12 etc and then a warning that this will delete debian and install Ubuntu - presume that option ? also usb still inserted ?

Steve Herrod :

yes - keep usb inserted and choose the 'use entire disk' option

Steve Herrod :

that's what we did before

Customer:

error message about partitions i created ?? advising some of the partitions you created are too small please make the following partitions at least this large /2.3 gb - if you do not go back to the partitioner and increase the size of these partitions, the installation may fail ?

Steve Herrod :

ok, if you go back to the partitioner

Steve Herrod :

what does each option give you?

Customer:

pressed go back and a new window opened (can't rem this from last time) - got some info with a table saying 1. /dev/sda and blank line, 2. /dev/sda1 ext4 1845 mb unknown 3. /dev/sdas swap 152 mb unknown - then 5 options at the end saying new partition table (available), add (no), change (no), delete (no), revert (available then 3 more under that saying quit, back or forward

Steve Herrod :

can you choose new partition table?

Customer:

yes - now says you have selected an entire devise to partition - all current will be delted if you proceed

Steve Herrod :

ok - that's fine

Customer:

devise should read device

Customer:

ok pressed ok then forward giving me another error message saying - no root file system is defined please correct this from the partitioning menu ?

Steve Herrod :

ok, what options does it give you?

Customer:

new table came up with free space 2000 mb - those 5 options again followed by those 3 options as per 10.24 above

Steve Herrod :

ok can you choose delete?

Customer:

no

Steve Herrod :

ok, choose revert

Customer:

ok new table sda1 ext 2 1538 and 1524 used, sda1 ext 3 444 with 59 used and sda3 8 mb with unknown and lastly sda4 8 mb with unknown - then 5 option as before followed by 3 options as before

Steve Herrod :

ok - if you choose forward what happens?

Customer:

same error message as before

Steve Herrod :

I'm wondering if this eeePC has a different hard drive setup to the other one

Steve Herrod :

it sounds like it has less space

Customer:

not going to work ?

Steve Herrod :

possibly not - it's sounding like this one has a much smaller hard drive (some models were produced like that) so can't be partitioned properly.

Steve Herrod :

from memory your other eeePc had a 4GB drive - this one seems to have a 2GB drive

Customer:

ok - is that it then ? if so can we just tidy up but did not see an option for it to connect automatically and had to manually key in password XXXXX time ?

Steve Herrod :

yes, that would be it - if it can't install to the disc it won't be able to store the password XXXXX

Customer:

sorry perhaps crossed wires - when i boot up this eee pc i have to input password XXXXX time to connect - with easy peasy on the other eee it connects automatically - do you know if we can set this one up to connect automatically ?

Steve Herrod :

I don't think we can - as it has a smaller hard disc, easy peasy can't save any configuration files

Customer:

crossed wires again - i presume we cannot load easy peasy on this machine so will have to use the existing system - do you know etc connect automatically

Steve Herrod :

ah - sorry, me being slow

Steve Herrod :

with the original system, once the password XXXXX XXXXX it should be stored

Customer:

well no - had to input every time - can we review - do i click quit and take out usb first ?

Steve Herrod :

yes, quit and remove the usb

Steve Herrod :

then we can get back into the original system

Customer:

reboot ?

Steve Herrod :

yes

Customer:

ok main menu

Steve Herrod :

ok - should be Internet?

Steve Herrod :

similar to this?

Steve Herrod :

Full Size Image

Customer:

yes

Steve Herrod :

click Network

Steve Herrod :

and it should list all the connections

Customer:

yeah have done this before and highlighted my provider but see no option to configure this to connect automatically every time so over to you

Steve Herrod :

if you click that connection and choose properties

Steve Herrod :

and look for something called Start mode

Customer:

can click a details option which gives information only and there is a mode section that says infrastructure

Customer:

only options in the wireless networks icon is refresh, details, connect and close - maybe somewhere else

Steve Herrod :

hmmm, looking for a screen like this

Steve Herrod :

Full Size Image

Customer:

sorry - was in wrong icon - now in networks and yes a properties option - do i highlight my connection then press properties

Steve Herrod :

yes

Steve Herrod :

and then look for start mode at bottom

Steve Herrod :

change it to on boot

Customer:

very good - too smart for me - just going to reboot just to double check not that i dont trust you !

Steve Herrod :

no problem :)

Steve Herrod :

it's not the most logical of places to put the setting!

Customer:

ok that works fine - just have to get to this system then i guess

Steve Herrod :

yes, the other option would be to try and upgrade the hard drive in the eee PC but that can get a little fiddly

Customer:

will play with this first and see how the girls get on

Steve Herrod :

no problem

Customer:

i could do with some tips to keep this laptop in better working order and perhaps a regular maintenance routine to get rid of rubbish - keep space free ?

Steve Herrod :

sure - what version of Windows is it running?

Customer:

xp

Steve Herrod :

ok - I'd recommend reducing the size of the recycle bin first

Steve Herrod :

  1. Go to Desktop

  2. Right–click on the Recycle Bin icon

  3. Select Properties

  4. Use the slider to choose the required percentage

  5. Click Apply, then click OK

Steve Herrod :

I would set at 3%

Steve Herrod :

which should save some space

Customer:

is that under global settings and use one setting for all drives

Steve Herrod :

yes

Customer:

ok done

Steve Herrod :

I would also use something like Glary utilities

Steve Herrod :

which is free and can be used to verify and clean several areas

Steve Herrod :

also - there is a Microsoft guide available to there disk defragmentation software

Steve Herrod :

and checkdisk

Customer:

ok steve - guess thats it - thanks again for your patience !

Steve Herrod :

you're welcome :)

Steve Herrod, Computer Support Specialist
Category: Computer
Satisfied Customers: 2422
Experience: Microsoft and Apple Certified IT Engineer - 13 years experience with home users as well as small, medium and large businesses
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