Actually, it was saved back in January. We finished making it, but didn't make a video out of it. So now, we came back to make a video out of it and it won't load. We actually made TWO videos at that time. The second one loaded fine now, but the first one won't load at all.
I tried that, and it still didn't work. But I wasn't aware of that feature of Win 7, which will come in handy in the future. I think that the problem lies with Pinnacle itself, which is full of bugs. I guess I need to switch to Vegas Studio or something like that. Well, thanks for trying!
If you have another idea, that sounds fine. If we can't resolve this, I'll have to re-create that video which will be a killer. We've got the Pinnacle project files sitting there, and I just don't know what to do. As I said, there were two videos, with two project files, made at the same time. And the second one seems to load without problems.
The .stx files are both 1kb. But the files in the project folders are different; there are fewer of them in the one that doesn't work. And some of the sub-folders in that one have today's date, instead of the date from last January.
Sorry about the delay getting back to you. It didn't show up on my browser, but I found it in the email you also sent.
The two videos were done on a different computer, and it was copied onto this one. So all of the previous versions (which are dated about a month ago) are the same as the current one.
If both videos wouldn't load, I could understand that the problem would lie with copying the files. But one works fine, and the other just basically does nothing when I try to load it. (And that's the video I really want most.)
I tried both methods, each several times.
The project file is a .stx file. It's not read only nor hidden. I'm hoping to create a video file, but so far there isn't one. (If there was, I'd just use it.)
Yes. That's not unusual. Every .stx file is that size. The one that works fine is also 1 kb.
We copied all those files, also. The other video we did (which works OK) also made use of many of the same video, audio, etc. But I appreciate your diligence on this.
Sorry it took so long to get back to you on this. I was a bit afraid to try this approach because I didn't know if I could disable everything and then later re-enable them.
Anyway, we finally just re-created the video from scratch.
I REALLY appreciate your efforts on this. I think it was just too hard a problem to solve unless you had internal knowledge of how Pinnacle works. Or maybe something just got corrupted. Who knows? But thanks for trying. It was worth the money.