Hello. Thank you for the question. This is a common scam and you should not believe any of the information they are telling you. The group will install malicious software on your machine, and only at that point will hackers be using your machine for bad purposes. If you do not give them access, you should be safe by continuing normal antivirus practices.I would suggest filing a report with the Internet Crime Complaint Center using this form, especially if you have the callers phone number. Otherwise, you should continue to ignore the calls and contact your phone company about blocking further calls if you have the number the call came from.Please let me know if you have any questions and I will be happy to assist further. Thanks again!