Hello. Thank you for the question. Can you tell me some of the keys on the keyboard that are not working?
The letter 'a', 'e' - a display configuration pops up
What window comes up when you do that?
Did you remove all the keys on the keyboard when you cleaned them?
No, did not touch any keys, just used the small nozzle to clean the keyboard
What kind of laptop do you have?
It sounds like one of the keys might be stuck down and will need to be removed and cleaned more thoroughly
How old is the laptop?
Keys: a,x,c,v, are not responding as well. When I press E the F4 pops up
Bought it September 8, 2012 and hardly used it.
I figured it was newer...I really would suggest taking it back and exchanging it with a different model as that model has known issues with the keyboard like you are describing that cannot be repaired.
Press the letter 'o' and the wireless function key pops up
Will do, thank you
You are very welcome.
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