Hi there! I'm Joey, and I'm happy to assist you today!
Are you using the new "windows live" version of hotmail now?
If so, this is the procedure. they have renamed "groups" -- they are now called "categories"
To set up a group of recipients in Windows Live Hotmail:
To send a message to the new "category" (aka group") -- create a new message, and simply type the "nickname" in the TO, CC, or BCC line.
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I'm using microsoft's new mail that that overtook my hotmail account. It's called Outlook.com. It's the one with all the white space that everyone is talking about.
so the steps i listed don't apply to you, is that correct?
My apologies--- i'm looking for the correct steps for you for that new version
Ok. Here are the steps for outlook.com:
once you've signed in, click the DOWN arrow next to the "outlook" logo in the top left corner... then click "PEOPLE" from the menu
from the "PEOPLE" screen -- to create a NEW group, click the MANAGE menu from the top bar
click "Manage Groups" from the Manage Menu
you can click the + next to the word "group" on that screen, and type the group name in the box
click "apply" at the bottom
THat should take you back to the main "people" screen...
on the left side, your contacts are listed -- click the CHECKBOX next to each contact you want to put in your new group. once you have checkmarked all the ones you want
click 'groups" from the top bar, and then click the CHECKBOX next to the group name
to view the members current IN a group -- under the "PEOPLE" logo at the very top left -- click the ALL menu, then click your group name.
That's it! That is the process for your new outlook.com, I apologize for sending the wrong ones at first!
Please let me know if you have any further questions, I'll be glad to continue to assist....
Thanks a million. It is now within my realm of understanding.