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Ask Cris Your Own Question

Cris
Cris, Support Specialist
Category: Computer
Satisfied Customers: 6046
Experience:  10 years of IT experience in both business and residential.
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how to delete pictures in my cellphone, it is picasa Drop

This answer was rated:

how to delete pictures in my cellphone, it is picasa Drop Box

ITTechQ&A :

Hi, Thank you for contacting JustAnswer.com I am Cris and will be glad to assist you with your question.

ITTechQ&A :

Let me know when you are ready to begin.


 

Customer:

thank you ,i'm ready to begin


 

ITTechQ&A :

OK, great.

The pictures are uploaded to Picasa or Dropbox?


 

Customer:

yes


 

ITTechQ&A :

Which one? They are two separate


services.

Customer:

yes, i need delete both of them


 

ITTechQ&A :

OK, what you will need to do is log into each account and delete the pictures.


 

ITTechQ&A :

If you have the dropbox app on your phone. You can access the files from the app and delete the pictures.


 

ITTechQ&A :

Do you have a Android phone?


 

Customer:

but I did not set up acc yes


 

ITTechQ&A :

In order for the pictures to upload to dropbox you must have a account.


 

ITTechQ&A :

Do you have the dropbox app on your phone?


 

Customer:

but i don't have account


 

ITTechQ&A :

Do you have the dropbox app on your phone?


 

Customer:

yes, gallery


 

ITTechQ&A :

Are you referring to Picasa?


 

ITTechQ&A :

Please use the link provided, when you reach the site you may be prompted to log in. Enter your Gmail Email and password XXXXX log in.

Click here>>Picasa Log in


 

ITTechQ&A :

Do you see the pictures when you log in>


 

ITTechQ&A :

?


 

Customer:

what's mean I'm japanese not good English


 

ITTechQ&A :

Please use the link provided, when you reach the site you may be prompted to log in. Enter your Gmail Email and password XXXXX log in.

Click here>>Picasa Log in


 

ITTechQ&A :

Do you see the pictures there?


 

ITTechQ&A :

Hello?


 

ITTechQ&A :

Are you still there??????


 

ITTechQ&A :

I will end chat and send you a message please check my questions top right.


 

Cris and 5 other Computer Specialists are ready to help you
How did you make out?
Hi Fukiko,

Were you able to log into Picasa and delete the pictures?

Let me know,
Cris