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Hi there, My name is XXXXX XXXXX I would be happy to assist you today.
First off all, let me ask
When you plug the power cable in, do you atleast get the battery charging light on the front?
no lights at all.
hmm.. Thats not a good sign
That rules out the power button
You would atleast get that light
Try this for me
no i googled the issue earlier and replaced the small DC board i suspect the mother board now.
remove the battery completely and unplug it. Then push the power button several times to discharge any energy built up
Then try it again
honestly thats what I suspect as well
Every once in while the steps above can make a change
did that but I had just disassembled and reassembled the laptop
You know there is really only two possibilities here
The power adapter or the otherboard
Heres what I would do
i even used another dell power supply
well if youve already used another power supply
I was going to recommend getting a universal one from Bestbuy and just returning it if that didnt work
well It seems like you just really needed to confirm your suspicions, and based upon what you have already tried, I think its a fairly safe bet you are looking at a motherboard
I am doing this for a friend and needed that second opinion.
I can assist with getting data off the laptop if youd like
yeah it seems pretty cut and dry
Yea that's what I thought. that would help as it suyggest two video configs
Im sorry can you elaborate on that last statement
I looked at two motherboards and one had a different vieo card then the other. one looked to be a higher performance
oh so youre looking at replacing the board then?
I'm offering the option to my friend to see if they want to invest the $150
You know as cheap as they are now Id just get a new one
but thats certainly an option
used tehe laptop is worth about $299 so it might be worth it to them.
ah yeah for sure
Do you ened any input from me on that?
No, thanks I got all the numbers here. I appreciate bouncing the idea around.
I might suggest they go to a new PC the prices are right these days.
NOt a problem. Just come back if you need more input. Otherwise, please do rate my answer if you found this helpful
Yeah I got a brand new Dell from Bestbuy a month ago for 400
it has a 17 inch screen and all sorts of extras
its also an inspiron
Im using it now actually
Inspiron? what model?
That's what I'm thinking for myself. I'll let her know.
cool. I look that up and let her know. Have a good one I'm going to head out. How do I rate this so you get paid?