How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask ITTechChris Your Own Question

ITTechChris
ITTechChris, Technician
Category: Computer
Satisfied Customers: 1094
Experience:  6+ years of professional experience as a IT Technician
63401584
Type Your Computer Question Here...
ITTechChris is online now
A new question is answered every 9 seconds

failed continuity check to 6rd br on VersaLink Model B90-755025-15

Resolved Question:

failed continuity check to 6rd br on VersaLink Model B90-755025-15 . How do I correct this problem.
Submitted: 2 years ago.
Category: Computer
Expert:  ITTechChris replied 2 years ago.
Hi and welcome to Just Answer/Pearl, the highest ranked third party Q & A site in the world.
My name is XXXXX XXXXX am a professional technician here to provide you with the best Answer possible.

* Please remember to leave only a Positive 4/5 Rating on my performance when you are satisfied.

I need more info about your question.

Are you trying to connect a computer to the router? If so, what is the operating system?
Customer: replied 2 years ago.


Existing computer/router. As Previously stated... OS is Win 7..64bit ... Starting about a month ago, Using AT&T DSL, (without ANY internal wiring..hardware...software..settings changes} I started being disconnected from the service more often than the "usual shit happens" disconnects. When I run a "test connection" using the AT&T software" for the modem, I continuously get the "failed continuity check to 6rd br" error message. Now the error message in the test, very well might be a "typical ghost" type message and have nothing at all to do with the disconnects in the service... as I never paid much attention to the tests previously to the recent continuous disconnects I'm having. AT&T's techs came out.. said there was a burried splice problem.. Then No, it was "bridge tap" ... then NO.... it's "Noise".. etc etc etc. Got a tech here now just so happens. At times. I receive other "Failed" error messages when running the test... sometimes "ping" test..sometimes loss of DSL .. etc. it varies. (Personally, I believe they have a burried splice that is leaking... btw I'm a retired telco engineer of 20 years....and since they have their new "baby" .. U-Verse.. which is not avail to me here... in the works..and consuming their budget, they just refuse to dump any more maintenance dollars on this old dsl service/facilities. Yet. For me personally. I just wanted to cross the T's and dot my I's... and insure that either the failed continuity test.. ie:failed continuity check to 6rd br... IS or IS NOT a symptom/cause of my increasing disconnects with them prior to changing ISPs...Service or dumping AT&T for their competitor's products. Thanks

Expert:  ITTechChris replied 2 years ago.

I personally have dealt with this problem as well.

The splice problem was in result of over 5 trips of electricians coming out and the issue came down to be a cable down the street needed to be repaired, the splice cable in the property had to be troubleshooted and a new wire had to been threaded.

 

As far as you doing anything, you will have to tell them about it, making sure to tell them that it's their side and you've done nothing to cause this problem. So you should be charged free for them to come out and fix it.


Let me know if you have any other concerns.

Please press the 4,5 number/Smiley Face button by My answer(s) to show and rate that I have helped you for that is the only way I am compensated for my work. Giving a bonus is always appreciated.

After pressing a Smiley Face/4 or 5 button, you can still post replies on this Q&A thread for any of your post-concerns. If you still have additional questions, please don't hesitate to ask.

Thanks,
Chris

Customer: replied 2 years ago.
Okay, you've told me about your nightmare with your service...fine...yet YOU NEVER ANSWERED my original question! WHAT IS THE MEANING OF THE CONTINUITY ON 6rd BR? Test? WHAT IS IT...WHAT DOES IT MEAN... WHAT IS IT ACTUALLY TESTING...ETC?
Expert:  ITTechChris replied 2 years ago.

6RD is short for IPv6 Rapid Deployment over IPv4.

It does provides a mechanism for deploying some IPv6 networks over some existing IPv4 infrastructure.

BR stands for Border Relay, since you have IPv6 connectivity already you should have no need for 6RD.

If you do have a full set of passes at test-ipv6.com, you are one of the lucky who have an ISP and router that supports the IPv6. All Windows based computer since support IPv6 out of the box. What can be missing in most cases are the ISP, routers and content providers. Since a few ago, a small number of content providers have permanently enabled IPv6 connections to their systems.

Please press the 4,5 number/Smiley Face button by My answer(s) to show and rate that I have helped you for that is the only way I am compensated for my work. Giving a bonus is always appreciated.

After pressing a Smiley Face/4 or 5 button, you can still post replies on this Q&A thread for any of your post-concerns. If you still have additional questions, please don't hesitate to ask.

Thanks,
Chris

ITTechChris, Technician
Category: Computer
Satisfied Customers: 1094
Experience: 6+ years of professional experience as a IT Technician
ITTechChris and 7 other Computer Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
< Last | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
 
 
 

Meet The Experts:

 
 
 
  • Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
< Last | Next >
  • http://ww2.justanswer.com/uploads/EN/Engineer1010/2012-6-9_132423_jaj12a.64x64.jpg Andy's Avatar

    Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
  • http://ww2.justanswer.com/uploads/BA/barrenrock/2011-10-19_215925_JamesJAFinal.64x64.jpg James's Avatar

    James

    Sr. Computer Support Expert

    Satisfied Customers:

    8376
    20 years of experience building, fixing and servicing PCs and operating systems.
  • http://ww2.justanswer.com/uploads/zeyank/2009-09-26_154244_P8110079.png Ryan H.'s Avatar

    Ryan H.

    Computer Support Specialist

    Satisfied Customers:

    1741
    A+ Certified Technician - 10 Years experience working with all types of computer systems.
  • http://ww2.justanswer.com/uploads/JA/jadedangel57/2011-11-8_193134_janenewsm.64x64.jpg Jane Lefler's Avatar

    Jane Lefler

    Sr Prog Analyst / Technician

    Satisfied Customers:

    0
    Computer Programmer / Technician/ Consultant 16+ years
  • http://ww2.justanswer.com/uploads/RO/robmpreston/2013-9-23_233814_mijiFZm.64x64.jpg RPI Solutions's Avatar

    RPI Solutions

    Support Specialist

    Satisfied Customers:

    3476
    5+ Years in IT, BS in Computer Science
  • http://ww2.justanswer.com/uploads/BA/barunrath/2012-7-5_201954_Profilepic2.64x64.jpg B. Rath's Avatar

    B. Rath

    Computer Support Specialist

    Satisfied Customers:

    8671
    Certified Computer/Networking Support Specialist.
  • http://ww2.justanswer.com/uploads/FS/fszcze/2012-6-18_181848_500test.64x64.jpg Frederick S.'s Avatar

    Frederick S.

    Computer Specialist

    Satisfied Customers:

    7240
    Computer technician and founder of a home PC repair company.