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When I am on Picaso I can no longer upload and share photos

 

Customer Question

When I am on Picaso I can no longer upload and share photos onto web albums from my tray.
When I click onto 'upload album', it asks me to sign into my google account but i cannot type anything into the user account or password XXXXX
(I am still able to email photos from Picasa)

 

Optional Information:
Computer OS: Windows XP
Browser: Mozilla

Submitted: 290 days and 3 hours ago.
Category: Computer
Value: £28
Status: CLOSED
Picture
Expert:  Molinari replied290 days and 3 hours ago.

Can you sign in here before trying picasa?

http://www.google.com

Replacing Emoji...

Customer replied290 days and 3 hours ago.

I can sign into my email fine
If i follow the link that you gave I'm automatically signed into my page

Picture
Expert:  Molinari replied290 days and 3 hours ago.

Ok, now, go here:

http://picasaweb.google.com/home



Replacing Emoji...

Customer replied290 days and 3 hours ago.

Yes that logs me in fine

The problem is when i try to create an album in picasa and then try to upload it into web albums. It immediately asks me to sign into my account again but i can't type anything into either box

Picture
Expert:  Molinari replied290 days and 3 hours ago.

You've tried here?

https://picasaweb.google.com/lh/webUpload

Replacing Emoji...

Customer replied290 days and 3 hours ago.

If i go on here then in order to upload photos from picasa i need to go via this box below- right?


More Ways to Upload Photos

Did you know you can upload photos directly from Picasa?









Launch Picasa


If I click launch picasa then this takes me directly to picasa and then the same problem happens. i put photos in my tray; click on upload and then I have to log into google and i can't ...

Picture
Expert:  Molinari replied290 days and 3 hours ago.

Ok from google plus, hover the mouse over photos on the left side, then click albums:

graphic


Then choose add new photos:

graphic


The you should get this:

graphic

Replacing Emoji...

Customer replied290 days and 2 hours ago.

Hi
I've done as you've suggested via google plus
Google plus
Photos
Albums
Upload new photos
Select photos from computer

Then i get to file upload

What do i do here?
I can't upload from picasa like this can I?

Picture
Expert:  Molinari replied290 days and 2 hours ago.

It will go to picasa, just name the album, then go here:

http://picasaweb.google.com/home

Personally I avoid the actual picasa program, too many headaches and it duplicates all my photos, of whis the are hundreds of thousands....


Replacing Emoji...

Customer replied290 days and 2 hours ago.

Sorry,
I don't understand where you type in
http://picasaweb.google.com/home

It says select photos from your computer
then it says file upload
What do i type in there?

Picture
Expert:  Molinari replied290 days and 2 hours ago.

select photos from your computer, then browse your computer and pic the one you want to upload, uyou can do multiples by holding CTRL as you click on them....

Replacing Emoji...

Customer replied290 days and 1 hours ago.

So basically, from now on, if I want to create an album to share then I go to google plus,
create an album using the photos from my pictures
share it via picasa albums.

Therefore I don't' actually need to go into the Picasa program at all?

Accepted Answer

Picture
Expert:  Molinari replied290 days and 1 hours ago.

Correct, I've heard enough bad things to keep me away from the actual program....

Replacing Emoji...

Expert TypeComputer Support Specialist
Category: Computer
Pos. Feedback: 96.2 %
Accepts: 3389
Answered: 8/2/2012

Experience: Certified IT Guru since C-64 and Amiga, expert at grey areas....

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