The volume icon is stuck onscreen on my ipad2 and the volume button does not seem to be working. I have tried rebooting several times but it doesn't work.
Hiya, My name is XXXX XXX will be assisting you with your issue today. I will help you to the best of my ability.
Press both Home and Power buttons and hold for about 30 seconds, until Apple logo shows up. Then release both buttons. iPad will restart..Then check if everything is ok and let me know please
Its actually a very common problem on the Ipad2 to have a stuck volume button
Did the reset work for you?
DO NOT rate my answer until the problem is fixed
Already said I tried resetting several times and that does not work
No you said rebooting
2 different things
It is very common on the ipad2 to have this problem with the volume button
ok. well, tried holding home and power button
90% of the time this happens the unit will need to be sent in for repair.
ok...not good news
Defective volume buttons are being reported wide spread showing your exact symptoms
No unfortunately not :-(
But I can give you all info to get the job done
Thats the good news
1/ Find you nearest apple store using this
2/ To setup a repair and replacement od possibly the whole unit
I am very much hoping that your unit is under warranty so this doesnt cost you a penny
Me too...thanks for your help.
Welcome, one more question
Does your ipad2 have a case on it that could be restricting the button?
Just a thought
no...took it off
Ok, just thought id check on that
If you have an apple store near to you, that would be your easiest method
They do accept walkins also, no apt necessary in just about all locations
OK. going to one tomorrow
Ok good. If you have no further questions for me, please rate my answer so I can be compensated for helping you today.
Good luck on the repair or replacement
Thanks very much, sorry for the bad news my friend. Have a good evening!
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