My cakendar appointment and contact list is being duplicated
Computer OS: Windows 7
I deleted the duplicated appointment in my calendar and also the duplicate contactin my samsung sIII But it comes bck again. My outlook 2010 calendar appointment is also duplicated.
Hello,Thank you for posting your quesiton. My name is X.X. XXX I will be assisting you with this issue.I am normally online after 6:30pm EST.Thank you,R.J.
are you there
I am here
What is the make and model of the phone you are using?
Okay, are you only syncing form the phone to Outlook and back?
it is sync automatically.
What version of Outlook are you using?
I deleted the duplicated appt in my samsung but it comes back again
So the duplicates come back when you connect the phone to you computer and they sync again
Does the phone sync through the Samsung software?
the phone is wireless and I don;t connect with the usb
okay, so you do a wireless sync
Please give me a minute or two
yes . I was checking my contact list and it continues duplicating
Have you tried turning off the syncing
Then connect it manually via usb cable to your computer and try syncing
Do I have to remove all the duplicates before I manually sync.
What do you think is happening ?
It sounds like Outlook is seeing the current contacts and importing everything again.
Is there something wrong with outlook or samsung ?
I believe the issue would be with Outlook
Let me know when you have tried the manual sync
What do you recommend ? Should I talked to Microsoft about outlook ?
No, I would try the manual sync
ok , I am signing off now.
Okay, let me know how you make out.
A+ , MCTS, MCITP certified with 6 + years hands on experience.