Recent Feedback
I have just downloaded a song with its backtracks from iTunes store, but it only plays up to the first paragraph of the chorus. I have paid in full and have downloaded it for the second time with no luck. Could you perhaps assist.
Optional Information: Product: Other Software (if necessary): iTunes Already Tried: I have downloaded the Album of Nicole Britt for the song Walk on Water. I purchased it, the sale was done and the download completed successfully. When you play it it stops 55 seconds into the songe. I deleted the track from iTunes again and purchased it again, with the same result
Greetings,Thank you for your question and your time today.My name is XXXXX XXXXX X will be the expert working with you today to help resolve your problem. Do you still need help with this problem? If so, may I remote into your computer and help you resolve the problem? I will send a remote link within minutes after your response, so please keep refreshing the page.Thank you.
Do you only provide this service for MAC computers? I have an HP running on windows 7
It is provided for Mac and Windows computers.Was that a yes on the remote option? If so, please, click the following link and allow the remote application to run: http://67.192.95.188:8040/?Session=6f5e0fc2-bd55-4ac4-a2bc-11ee7b698c0f&SUPPORT=NETThank you.
I have clicked on the link provided.
Thank you.Please, keep me updated.
The first attempt to install iTunes failed due to an unexpected error. I have restarted the download attempt. It is still in progress.
Thank you for the update.Please, keep me updated.
The 2nd attempt failed as well. I will do it now manually from the Tools Section
,I cannot download the update now for the first time. What should I do?
May I remote in once more?
Yes please
Thank you.Please, click the following new link: http://tinyurl.com/cyrsqzh
Please, do not forget to click the Happy face on the bottom of this page and click Submit, if you are satisfied.Thank you,- Jason
Experience: Over 10 years of professional experience.