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RPI Solutions, Support Specialist
Category: Computer
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Experience: 5+ Years in IT, BS in Computer Science
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Why wont my windows 7 computer print on my HP7780 printer

Resolved Question:

Why won't my windows 7 computer print on my HP7780 printer

Submitted: 11 months ago.
Category: Computer
Picture
Expert:  RPI Solutions replied 11 months ago.

Hello,

Welcome to JustAnswer. My name isXXXXX and I will be assisting you with your problem today.

Turn the printer off

Uninstall it the printer software & drivers by going to:
Control Panel > Programs > Uninstall a Program

In there find the HP 7700 series driver and remove it

Restart the computer

Once restarted, reinstall the printer

Reinstall it using the latest driver from here:
http://tinyurl.com/ck5yrvy

Download and open it from that link and follow the steps.

Power it on when prompted by the installer. If it does not prompt you, wait until it is done installing and then power the printer on.

Then you should be good to go

Thanks and please rate my answer once you are satisfied. If you have any further questions, please ask and I will continue working with you.

Thanks,
Robert Preston

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Customer: replied 11 months ago.

I will try that later today


THANKS

Expert:  RPI Solutions replied 11 months ago.

No problem.

RPI Solutions, Support Specialist
Category: Computer
Positive Feedback: 96.3 %
Satisfied Customers: 9507
Experience: 5+ Years in IT, BS in Computer Science
RPI Solutions and 13 other Computer Specialists are ready to help you
Ask Your Own Question Now
Customer: replied 11 months ago.

I did what you said and it solved my problem, The computer-Printer is working just fine.


Thanks


Sheldon H. Talbot

Picture
Expert:  RPI Solutions replied 11 months ago.

Great! Glad to hear it's working, please remember to rate my answer before you go so I am paid and have a great day.

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