I have a Samsung Galaxy II S Android Smartphone and by error I have too many files downloaded to the phones hard drive such that I cannot access music or video (not enough memory message pops up). I recently installed a large memory chip but by error the files went to the hard drive instead of the chip. Now I'm stuck, I can't do anything. Can you help me transfer the files over to the chip where they are supposed to be? Can you walk me through this, as I'm quite inexperienced in these matters. Please and thank you.
Optional Information: Computer OS: Windows XP Browser: IE Already Tried: Not much. I'm really quite inexperienced about these things.
Hi, Welcome to JustAnswer. This is Mahbub Shahin can assist you.
Did you review my situation and my questions?
Please tap home button-->file manager-->download-->select the file-->delete.
I don't follow you.
Or you can move them to your memory card.
That is what my initial question was. Can you help me do this/
Are you there?
select them all-->just press and hold one of the file for some while -->move-->select SD at the top of the screen.
Yes.
Wait walk ne through this step by step. What do i do first?
ok. Please go to file manager first.
Is file manager the same as task manager?
no.
From your phone.
please hold on.
What's happening?
Yes I am here.
Please follow the instruction from your phone.
Hello.
Hello it says processing. Am I using space from mu data plan or is this being done on wi-fi? I don't want to use up data from my plan to do this.
I am still here.
If you move it to SD then it just move from your phone set to memory chips.
Is this using data space from my plan or is this being done on wi-fi? Inedd to know as i have a lare amount of data in my files.
So it is not using space from my data plan then? Is that correct/
Are you talking about the downloaded file, which are recently transferring.
If yes let me know.
Yes
Yes what?
You are right. They are not using your data plan.
Any more question please let me know.
OK You are confirming this then? I'm not using my data plan to do this,correct?
If you followed my instruction properly then there is no chance to use your data plan.
You are just moving your file.
Not upload or download any thing.
That is why, do not think about your data plan.
I mean do not worry about your data plan.
If you have any more question please let me know.
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Can I use my phone to make a call while this data transfer is going on?
You can.
Hello...............
Experience: Masters in Computer Science. Currently a Network Admin
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