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I am trying to download my pictures it says I have 33 photos

 
Techie_Ben's Avatar
  • Answered by:Techie_Ben
  • Software Engineer
  • Positive Feedback: 95.9 %
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Customer Question

I am trying to download my pictures it says I have 33 photos but when trying to transfer it says no file exists???

Submitted: 289 days and 12 hours ago.
Category: Computer
Value: $38
Status: CLOSED
Picture
Expert:  Techie_Ben replied 289 days and 12 hours ago.


Techie_Ben :

Thank you for the question. Can you please tell me what program you are using that you are trying to download photos from?

Customer :

Picture
Expert:  Techie_Ben replied 289 days and 12 hours ago.

Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.

Customer replied 289 days and 11 hours ago.

I am using a Vivitar 8025....

Picture
Expert:  Techie_Ben replied 289 days and 11 hours ago.

Thanks. Which program are you using to transfer? If you'd like, we can try doing a remote session to get the pictures transferred from the camera to your computer.

Customer replied 289 days and 11 hours ago.

I did get some of the pictures to transfer but not the ones I needed.... Would appreciate any help...

Picture
Expert:  Techie_Ben replied 289 days and 11 hours ago.

Yes, let's give it a try. Please click here to start the remote desktop.

Customer replied 289 days and 11 hours ago.

I am having difficulty getting the remote access done... I really apprreciate your attempt to help, however I feels I am wasting your time.


You have gone above and and beyond. Thank you so much for trying to help me...

Accepted Answer

Picture
Expert:  Techie_Ben replied 289 days and 11 hours ago.

Sorry you are having issues. Is there something I can do to assist further? You can try the built in Photo application. There is a video demo of how to use it here, maybe you'll have better luck with it. Thanks again!

Expert TypeSoftware Engineer
Category: Computer
Pos. Feedback: 95.9 %
Accepts: 970
Answered: 7/15/2012

Experience: Software Engineer and Support Professional

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