Hello. My name is XXXXXXX. X will be your Primary Care Technician and I can assist you with your question.

I understand you would like to have the personal information removed.

I can make that happen, once the information is no longer on the original web page.

I can place the request right now. Is the original information removed from the site?

I can take care of the search engine, but going to the source of the information and having them remove it is something you have to do.

I can at least point you to where that is.

Is it this list of subscribers?

wow... that's quite a violation of privacy.

Actually... that's not you.

Can you provide me a link to the page where it's coming up?

I am talking to you, Florence.

Sorry... let me back up.

I searched your name on Google, and I thought I saw you in the results. But your name was not in the results.

So I was wondering if you can provide me with the site where you saw this.

Can you try doing the search again?

Yes, I am.

Just add this page to favorites.

favorites>add to favorites.

I did a basic removal request.

Which is why I would like you to do the search again.

Were you able to do that?

Ok. You can come back to me. I think removal was a success, so you can check that when you come back. After you rate my service level, you will get a copy of this in your email, and you can simply click on it to get back to me.

Once you verify that your name no longer comes up in search, I will have this question locked, so this will not show up either... it will be erased.

But only after you tell me to.

So, please do the following - rate my answer(hopefully good), then go to work, then when you have a chance, check your email and click on the link you get for this question and let me know if you have verified that your name isn't coming up.

Once you tell me that, I will have this question locked to protect your privacy as well.

You're welcome. Don't worry... you've contact the right people to help you. You're in good hands, I promise.

Please remember to rate my level of service before leaving.

Thank you for the kind words, Florence. You have made my day!

You should see either a set of smiley faces or stars to indicate the rating. Then once you do that, I will ask that the question be closed and marked private to avoid having it show up anywhere.

For any account related questions (including the receipt your requested), please contact JustAnswer Customer Service. You can find their information at this page:

http://bitli.es/JABlackbeltSupport

They are excellent and will provide you with prompt answers to your questions.

Thank you again, Florence!