on my desktop, when i turned on computer it said "windows will now resume" , got the little twirling spot but then that stopped just have blue screen Windows 7 and cursor (that is still moveable) but nothing responds, tried keys but just recievd one "bing"
Computer OS: Windows 7
tried shutting off, unplugging and replugging, prayer
Hi there, and welcome to JustAnswer, I look forward to assisting you today with your question and providing the best answer possible.Can you tell me please when this problem started?
Thank you Lynn.Can you please start the computer and keep tapping F8 until you see a menu.Please choose Last known good configuration.This will revert any corruption that has occurred causing this problem you are having.It will restore the correct files and windows should than load and operate normally.If you have any difficulties, please do not hesitate to let me know Before Rating My Service.Thank YouRichard
Over 15 years of consulting to the IT industry