How can I get help to fix URL malware problem for July 9, 2012
Computer OS: Windows Vista
Hello Sir/Madam, Welcome to Just Answer.com. My name is XXXXX XXX I will assist you today. Press Ctrl+D to return back to this page anytime easily.
When are you going to step in and stay in?
I am ready to help you, my friend.
I am a new technician.
and does not know about the issue in detail.
I will be thankful if you could tell me a bit more about it.
It has been all over the television
Okay, I understand it now.
Sorry for that.
yes, you are right.
Please wait a minute.
I understand that now.
It is a malware if installed on the computer, infect your computer on 9july.
Yes don't know if I am infected or not
Okay, no one can tell you, but a program can do so.
You can install this program.
It is free of cost.
It is Malwarebytes.
I suggest you to scan your computer using the free version of anti-malware software. This will remove all of the malwares, spywares, viruses from the computer.
Note: If you have Anti-virus programs like Norton, mcafee, CA, kaspersky installed on the computer, still I suggest you to download and install Malwarebytes as the Anti-virus program does not remove Malwares generally.
Please open the following link and download free version of malwarebytes.
http://www.filehippo.com/download_malwarebytes_anti_malware/Please click download the latest verion on the top right hand side and install it.After that, click Quick scan and click start.It will take around 10-15 minutes to scan. Once the scan is complete. You will see a link, "Select All". You will click "Select All". After that you will click "Remove Selected"Then you will see a pop up with options, Yes or No. Click Yes and this would restart your computer.
Please scan your computer with malwarebytes, and if there is any malware hidden it will remove that.
Please Rate my Answer with 3-5 stars to compensate me for my work, time and efforts.
If not fixed or you have other queries, please reply back to me and get a new answer instead of leaving me negative Ratings.
I will scan now
I will stay online with you.
Are you scanning your computer now?
Please run Quick scan.
This is going to take a while. I will give you the benefit of the doubt, rate you three or better and sign off now.
and please run it carefully.
You can follow these steps anytime.
Bachelor in Technology, 7+ years of experience
If you face any issue in downloading and running this program or if you download other progrram by mistake:
http://www.filehippo.com/download_malwarebytes_anti_malware/Please click download the latest verion on the top left hand side and install it.
check the screenshots:
Attachments are only available to registered users.
Is this a scam????? I already rated her at the time of service - just as your message this time admits. Your service was cranked up to take advantage of the scare on TV. Go away and pick on some other sucker!!!!!!!!!!!!!!! I am not going to pay twice for service!!!!!!!!!!!!!!!
Please do not pay twice. The message is sent to all of the customers and who have already accepted the answer, there is no need to do that.Also, You can check your computer as under:
Open the link: http://www.dns-ok.us/ will state if you are or are not infected (see below).
If it is green, your computer is working fine.